IT Operations engineer

We seek to recruit one (1) IT Operations engineer to work in the Directorate of Information, Workplace and Innovation (SG2). The candidate will have the opportunity to work in a dynamic working environment at the forefront of technology.

Under the authority of the Principal Manager, the IT Operations engineer will:

• coordinate and manage the implementation of initiatives and measures envisaged in the IT Strategic Plan of the ECA;

• ensure IT infrastructure performance and availability;

• supervise the IT infrastructure team;

• manage the external providers' procurement and contracts;

• coordinate the deployment of new releases and infrastructure changes;

• monitor the evolution roadmap of the different ECA's IT infrastructure domains;

• propose innovative solutions enhancing the IT infrastructure at the ECA.

[2] Organised by EPSO or by one of the EU institutions., Applications must be submitted only via the online form provided for the advertised position and must comprise the following documents in English or French:

• a cover letter;

• an up-to-date CV, preferably in the Europass format (see https://europa.eu/europass/);

• (only for EU officials not at the ECA) a document confirming your function group, grade and status as an official.

Successful candidates in an EU AD open competition are asked to quote the relevant reference number in their CV or cover letter.

Applications received after the deadline or not submitted using the online form provided for this purpose will be rejected.

The selection committee will evaluate applications based solely on the information given in these documents. It may ask candidates to provide supporting evidence for statements made in their applications. If they fail to provide such evidence when it is requested, their applications will be rejected.

Based on the information given in the application documents, the committee will determine which candidates to invite to an interview. Candidates who satisfy the overall criteria set out in this vacancy notice will not automatically proceed to the interview stage.

To ensure that your application is completed on time, we strongly advise you not to wait until the last few hours to apply. Experience has shown that the system may become overloaded as the deadline approaches.

Applicants who are not included in the staff categories mentioned under the section "WHAT WE ARE OFFERING", but whose profiles match with the language, experience and skills requirements, may express their interest in this position by sending a cover letter and a CV, within the same deadline and respecting the same format as described above, to ECA-Selection@eca.europa.eu. The ECA reserves the right to draw on these applicants if the post is not filled by an official or a successful candidate from an EU competition reserve list[3].

[3] If the ECA were to draw on these applicants, the subsequent selection would be for a temporary post, grade AD 5, step 1., The ECA is committed to ensuring that applicants' personal data are processed in compliance with Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018, on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data, and repealing Regulation (EC) No 45/2001 and Decision No 1247/2002/EC.

English and French are the ECA's official working languages. For this position, a sound knowledge of English (minimum level C1 in understanding, speaking and writing) and a satisfactory knowledge of French (minimum level B1 in the same categories) are required.

Please indicate in your CV the language level according to the following assessment model: https://europa.eu/europass/en/common-european-framework-reference.

2. Experience and skills

During the selection process, applicants will need to demonstrate:

2.1 Field-related experience and skills

• relevant training and experience in IT and/or telecommunications, including IT infrastructure operations and the management of related services, projects, external resources, and contracts;

• strong hands-on technical experience and resilience.

2.2 General competencies

• critical thinking, analysing, and creative problem-solving;

• decision-making and getting results;

• self-management;

• working together.

3. Assets

In addition to the above, the following skills will be considered an asset:

• knowledge of the technologies currently used at ECA will be an advantage: Active Directory, Netapp, Windows server, VMware, SharePoint, Exchange, .Net, Linux, Oracle knowledge;

• experience in the technologies currently used in the ECA: Microsoft 365, VMware, Netapp/CommVault, Microsoft Windows technologies and middleware (AD-DS, MS-SQL, SharePoint; Exchange), Cisco (switching, routing, WIFI networks), firewall technologies (Fortinet, Checkpoint), load balancing (F5), Zscaler solutions, Linux and Oracle RDBMS;

• knowledge and experience in managing IT Cloud services;

• knowledge on IT infrastructure security principles.

The European Court of Auditors (ECA) was established in 1975 as the European Union's external auditor. One of the EU's seven institutions, it is based in Luxembourg and employs around 1000 audit, support and administrative staff of all EU nationalities. The ECA operates as a collegiate body of 27 Members, one from each EU Member State. Our auditors check that the EU keeps good accounts and correctly applies its financial rules, and that its policies and programmes achieve their intended objectives and deliver value for money. Through our work we contribute to improving the governance, accountability, transparency and sound financial management of EU action. We present our observations and recommendations to the European Parliament, the Council of the EU, and national governments and parliaments, as well as the general public. We are a modern and dynamic organisation striving for and promoting excellence, professionalism, transparency and integrity. We define ourselves as a diverse, flexible and equitable institution, which offers every individual the opportunity to maximise their talent. Through our individual and collective involvement in the ECA's activities and our ambitious training programme, our aim is to make the ECA an intellectually stimulating workplace, and a learning-based organisation that relies on institutional knowledge and motivated and well-trained people to serve the EU and its citizens. We are an EU institution on a human scale: this facilitates integration, allows for easier interaction, and encourages teamwork. We offer flexible working hours and opportunities for teleworking, including from outside the place of residence[1]. We value diversity and inclusion, promote equal opportunities, and ensure a respectful working environment based on open communication, dialogue, and mutual trust. Staff engagement, well-being and greening are important pillars of our internal policies. As part of the Secretariat-General of the ECA, the Directorate of Information, Workplace and Innovation (DIWI) enables the ECA to achieve its strategic objectives by playing a central role in the proper functioning and development of the institution. [1] Currently, staff are allowed to telework up to 10 days per month. Of these, 5 days per month and a maximum of 30 days per year can be from outside the place of residence.