Network Engineer

Role OverviewWe are seeking a BAU Engineer with strong AWS operations, Linux administration, and automation skills to support day-to-day cloud operations. The role focuses on maintaining reliable AWS services while driving AI-powered automation and operational improvements.

Key ResponsibilitiesBAU Operations

Manage daily AWS and Linux infrastructure operations.

Monitor systems, resolve incidents, and perform root cause analysis.

Support patching, upgrades, certificate renewals, and maintenance.

Follow ITIL processes (Incident, Change, Problem Management).

Maintain documentation, runbooks, and knowledge articles.

Automation & AI

Automate manual processes using Ansible, scripting, and AWS services.

Implement AI-driven operational improvements (e.g., incident diagnostics, alert intelligence).

Work with DevOps, SRE, Security, and Architecture teams to embed automation.

Promote an automation-first culture and measure operational improvements.

Monitoring & Security

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Experience in BAU / Cloud Operations / IT Operations roles.

Strong Linux (RHEL) administration.

Hands-on AWS experience: EC2, VPC, ELB, RDS, ECS, EFS, EMR, S3, IAM, Lambda, CloudTrail, Config, EBS.

Automation with Ansible, Bash, Python, or PowerShell.

Monitoring tools experience (Datadog preferred).

Good understanding of ITIL processes.

Strong communication and problem-solving skills.

AI / Automation ExperienceExposure to AI-driven IT operations such as:

AI-assisted incident analysis

Automated remediation workflows

Intelligent alerting systems

Chatbot-based operational support

AWS Bedrock or event-driven automation (Lambda)

Nice to Have

DevOps / SRE practices

Docker or container platforms

Infrastructure as Code (Terraform)

CI/CD tools (GitHub Actions, Jenkins)

Certifications: AWS, Terraform, RHCE, Serving our customers, communities, and planet a little better every day.Salary- From £70,000 & benefits & annual bonusWork Level- 2Location- Newcastle, Edinburgh or Glasgow, PermanentOffice Attendance- Our roles are hybrid; however, you should be able to work from your..., Serving our customers, communities, and planet a little better every day.Salary- from £33,040 + annual bonus & benefitsWork Level- 1, PermanentLocation- Glasgow / Edinburgh / NewcastleOffice Attendance- Our roles are hybrid; however, you should be able to travel to our...

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