Head of Information Technology

As Head of Information Technology, you will:

• Lead and develop a multidisciplinary team of engineers and service desk colleagues, setting clear direction and fostering a culture of continuous improvement and operational excellence.

• Define and deliver a cloud-native, SaaS-first workplace technology strategy that scales with the business and improves staff productivity.

• Bring experience running comparable IT functions, supported by a strong technical background and sound architectural judgement.

• Embed Zero Trust security principles across workplace technology to protect company data and systems in a pragmatic, user-centred way.

• Partner with senior stakeholders to understand business needs and translate them into reliable, secure, and efficient IT services.

• Own and manage the IT budget, ensuring spend is controlled, transparent, and focused on delivering clear value.

• Establish key performance indicators (KPIs) and regularly analyse team performance data to make data-driven decisions for enhancements and optimisation., * 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities

• Parental Leave days

• Family-Friendly Leave

• Personal L&D budget in the amount of 500 EUR per year

• Mental wellbeing platform Plumm

• WFH equipment allowance

• Sabbatical Leave

• Share options

• Team Events, At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone's voice is heard. Disclaimer It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.

• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.

• Communication from Tide will only come from an official @tide.co email address.

• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

• You have a minimum of 10 years of experience in implementing and managing enterprise engineering platforms
• Proven experience in a senior leadership role within a technology-led organisation, ideally in fintech or regulated financial services.
• Comfortable operating at all levels, from hands-on problem solving to strategic decision-making, with a strong sense of ownership and accountability.
• Strong technical background, with deep experience in cloud-native environments, SaaS platforms, and modern workplace infrastructure. Experience with Google Workspace and the wider Google ecosystem is strongly preferred.
• Practical experience with modern IT operating models, including configuration as code, automation, and Zero Trust security principles.
• Demonstrated ability to lead and develop teams, set clear technology strategy, and run IT support and engineering functions effectively.
• Strong analytical and problem-solving skills, with a focus on improving reliability, operational efficiency, and user experience.
• Clear and confident communicator, able to engage, challenge, and influence stakeholders at all levels of the organisation.
• A collaborative and inclusive leadership style, with a strong customer-first mindset and a commitment to continuous improvement., * Google Cloud Platform and Workspace
• AWS
• Mac, Windows and Chromebook endpoints
• Netskope
• Jamf
• InTune