2nd Line Engineer

We're recruiting a hands-on IT Support Technician to provide on-site support within a busy, professional environment. This role is ideal for someone with practical IT support experience who enjoys working with hardware, troubleshooting user issues, and keeping systems running smoothly., + Setting up laptops, desktops, monitors, and peripherals

• Installing and configuring software (Windows / Microsoft 365)
• Troubleshooting hardware, software, and basic network issues
• Supporting user queries (e.g. password resets, access issues)
• Managing IT equipment, stock, and inventory
• Logging tickets and escalating issues where required

• Experience in IT support, service desk, or desktop support
• Strong knowledge of Windows OS and Microsoft 365
• Confident with hardware setup and basic troubleshooting
• Organised, methodical, and able to work independently
• Good communication and customer service skills This is a great opportunity for an IT professional looking for a practical, on-site role with a focus on hands-on support and equipment setup.