IT technician

• Provide full desktop/remote support to users
• Scope, design and implement agreed ITC solutions in line with business strategy, budget and timeframes
• Research solutions and technologies that will support business growth improve workflow efficiency and reduce costs
• Ensure systems meet required security levels & pro-actively deal with any threat to the IT infrastructure
• Administrate software applications (CRM, Flight Operations, Flight Handling and MRO)
• Manage telecoms and networking suppliers
• Device provision for all staff
• Manage and develop IT staff as required
• Tasks in line with your role as detailed by your line Manager

Essential

• Proven ability in a similar role

• Ability to communicate effectively with people at all levels of the organisation

• High level project management skills

• Enthusiastic approach to IT trends

• Ability to find creative IT solutions

• Ability to work on own initiative with self-starting attitude

• Experience in: o Windows XP, Vista & 7 o Windows Server 2003 onwards o Active Directory and Group Policies o Switches, Firewalls, VLANS & VPNS o Digital Telephony systems o Mobile Devices (Blackberry & iOS) & Remote Working Desirable

• Experience in; o Crystal Reports o Server Virtualisation o Virtual Desktops o PHP & MYSQL o MS Exchange Server

• Aviation Industry Experience