Security Operations Specialist

Advisory & Case Management

Provide expert ER advice to managers and HRBPs, ensuring alignment with legislation, policy, and business objectives.

Manage ER cases from low-risk issues to complex matters such as dismissal, harassment, and reputational risk.

Deliver strategic guidance on restructures, redundancy, and contract variations.

Tribunal & Litigation

Coordinate tribunal claims and early conciliation processes with internal and external legal teams.

Manage documentation, disclosure, and liaise on case strategy and costs.

Policy & Compliance

Review and update UK policies and procedures, ensuring compliance and effective implementation.

Monitor adherence to policy and legal requirements, providing insights and reports.

Projects & Change Management

Lead ER-related projects and support HRBPs with strategic change initiatives.

Represent ER on pan-European projects, providing subject-matter expertise.

Training & Development

Deliver ER-focused training to managers and HR teams.

Share employment law updates and build ER capability across the business.

Other Responsibilities

Maintain accurate records of ER cases, tribunal claims, and conciliation activity.

Build strong relationships with internal stakeholders and external suppliers.

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Strong ER expertise with experience in case management and senior advisory roles.

Excellent communication, influencing, and relationship-building skills.

Ability to work independently across multiple locations and manage priorities effectively.

CIPD qualified (or equivalent) preferred, with experience in retail or similar fast-paced environments.

Confident, resourceful, and able to navigate ambiguity with integrity and professionalism.

Key Skills & Attributes

Commercial ER knowledge and ability to challenge constructively.

Strong analytical skills with attention to detail and accuracy.

Ability to manage complex cases under pressure and meet deadlines.

Well-developed IT skills for data analysis and reporting.

Creative problem solver with a structured approach to work.

Why Join TJX Europe?We're a global retailer with a culture built on collaboration, integrity, and innovation. You'll have the opportunity to make a real impact, work on challenging projects, and grow your career in a supportive and fast-paced environment.

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