IT Operations Manager
Role details
Job location
Tech stack
Job description
Why Join?My client is a North-East based security company with SIA Security Industry approved contractor status. They operate on a national basis, with clients in a broad range of sectors.
The OpportunityI am currently working with them to appoint an experienced and talented Security Operations Manager to oversee a portfolio of mixed contracts across the North-East. The role requires the role-holder to build strong relationships with customers and to represent the company to understand customer needs and demands covering the services of Security Manned Guarding, Facilities management, Key Holding and Response Sector. You will report into the Senior Operations Manager for National Accounts and will manage a team of Supervisors and Controllers.
What You'll Be Doing
Lead and manage the day-to-day security operations across multiple sites and contracts
Involvement on the duty manager rota which would be 1 in 3 weekends
Support, mentor, and develop security teams to deliver a first-class service
Ensure full compliance with UK security industry standards and regulations
Build and maintain strong client relationships through exceptional service delivery and communication/liaison
Oversee incident response, investigations, and accurate reporting
Recruit, train, and guide security personnel to success
Delegate tasks to appropriate colleagues
conduct regular audits to ensure continuous improvement of standards
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Requirements
You will be experienced in Operations/Accounts Management roles within the Security Manned Guarding Industry or the Cleaning/Facilities Management.
Possess a strong understanding of on the ground operations.
NEBOSH/IOSH Health and Safety qualified
Possess a UK driving license
Benefits & conditions
Salary: £36,500-£38,500, Pension, a company Car is provided, Health Plan (after qualifying period completed), Holiday entitlement 5.6 weeks per annum, Cross-Border Logistics - Airfreight Logistics - Operations - Process - Documentation - Planning - Analysis - Permanent - £50-55,000 per annum - Onsite - Heathrow Dentro are hiring for an Operations Excellence Manager for a scale up logistics firm based near Heathrow. The...
