Support Analyst

They are currently seeking a Support Analyst to join them on a full-time basis, working 35 hours per week, for a 12 month fixed-term contract., This is a rewarding opportunity for an experienced IT support professional with strong Microsoft environment and telephony support expertise to join our client's dedicated organisation.

You'll have the chance to apply your experience across a broad range of technologies, ensuring colleagues have reliable access to the systems they depend on to support vision-impaired ex-service people rebuilding their lives.

What's more, you'll benefit from a strong package designed to support your wellbeing and development, as well as opportunities for both professional and personal growth.

So, if you're ready to bring your technical expertise to a charity making a lasting impact, read on and apply today.

The Role

As a Support Analyst, you will provide first and second line IT support to internal users of our client's Information Services (IS) systems, ensuring they have reliable access to systems, hardware and networks across the organisation.

Responding to service desk requests via phone, email and face-to-face, you will diagnose issues and deliver effective solutions while supporting PCs, peripherals, telephony and network access.

Specifically, you will install and configure hardware and software, manage user accounts and permissions, maintain systems through upgrades and backups, and ensure the integrity, security and performance of data and telephony networks.

Additionally, you will:

• Support desktop, DECT and mobile telephony systems

• Manage network accounts, permissions and user access

• Operate and test backup and restore procedures

• Lead or support IS projects

• Liaise with suppliers, manufacturers and third-party support providers, Job Description This a wonderful opportunity to join a high-performing commercial finance team based near Crawley on an initial 12 month fixed-term basis. You will work across a small team of financial planning specialists and your role will be geared towards... - Budget...

To be considered as a Support Analyst, you will need:

• Demonstrable experience of the use and administration of call logging systems

• Experience supporting mobile and desk-based telephony

• Experience supporting users in a multisite Microsoft environment

• Experience in the use and configuration of Windows 10 and Microsoft 365 (Office) applications

• Experience of hardware, software and peripheral installation and upgrades

• Experience with Active Directory Domain Services

• Experience with Microsoft Exchange Online

• Extensive knowledge of Microsoft desktop operating systems, Microsoft Office systems, and Microsoft 365 services

• Extensive knowledge of digital telephone switchboard programming

• Extensive knowledge of Desktop and peripheral hardware

• Good knowledge of WAN and LAN networking using TCP/IP, server operating systems, Microsoft Active Directory, email systems, Backup principles and strategies

• Methodical and flexible troubleshooting and diagnostic skills, Job Description Adecco are please to be recruiting for a Service Desk Analyst for our client Southern Water in the Sussex area. This is initially a temporary role for 6 months. You will have experience working on an IT Service Desk, with excellent customer service..., Job Description Artificial Intelligence is used in every industry and as artificial intelligence requires data to operate there is now a massive growing demand for Data experts. If you are detail orientated, perceptive, organised, competent, analytical and can communicate...

Salary of £37,130.08 per annum

• Generous annual leave with the option to buy additional days

• Pension scheme with generous employer contributions

• Healthcare cash plan

• Access to legal services and mental health support

• Employee assistance programme

• Paid professional subscriptions and discounts

• Home working allowance

• Professional and personal development

• Enhanced pay

Webrecruit and our clients are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be., Support AnalystHome-based with regular travel to our Rustington Centre The Organisation Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives regardless of how or when they lost their sight. Founded in...