Technical Support Engineer

Ubdsubds Group
Charing Cross, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Languages
English
Experience level
Senior
Compensation
£ 35K

Job location

Remote
Charing Cross, United Kingdom

Tech stack

Microsoft Windows
Azure
Software as a Service
Cloud Computing
Computer Security
DevOps
Disaster Recovery
Microsoft Software
Microsoft SQL Server
Public Key Infrastructure
SQL Databases
SC Clearance
Information Technology

Job description

Microsoft, Azure, PKISalary to £40,000 + Pension + Private Healthcare + Share Scheme + Electric Car Scheme + Hybrid Working (2 days office-based)This is an excellent opportunity for a Technical Support Engineer who is looking for a new challenge supporting microsoft, azure and PKI solutions to a global customer base, with occasional travel.Do you have experience of

supporting

external customers ideally from a software house, consultancy SAAS, or an MSP background and are, looking for a career move working for a cutting-edge cyber security company if so click APPLY NOW?The RoleWe are seeking an intelligent, highly motivated Technical Support Engineer with excellent troubleshooting and communication skills to join our support team. The ideal candidate is a proficient problem solver, self-directed and passionate in providing exceptional customer service. This is a terrific opportunity to join asuccessful company, in a role supporting our international client base and offers exposure to a variety of different technologies.Key ResponsibilitiesLogging and answering both technical and functional queries for international partners and customersAnalysing and resolving application problems in complex, multi-tier customer deployments, often withno direct access to the affected systemParticipate in rota providing office cover from 8:00am to 10:30pm, Monday to Friday and out of hourson-call cover 24x7x365Identifying and reporting defects in our application code, and managing fixes through DevelopmentDocumenting solutions to grow our knowledge baseMaking recommendations on areas of process improvementSuggesting and adopting ways to improve the overall customer experienceProviding internal feedback on our products from a customer and technical perspectiveKey skills & experience - Any of, Azure Cloud Technical Architect SC Clearance, Microsoft Azure, Cloud Architect, Technical Architecture, Cloud Modernisation, IT Resilience, Disaster Recovery, Business Continuity, Remote (UK)Up to £95,000 + BenefitsThis is a fantastic Azure Cloud Technical Architect..., We're looking for a Azure Platform Engineer to join a growing team supporting a large-scale SaaS platform. This role focuses on improving reliability, scalability, and performance while helping drive a major cloud-native transition to Azure and Kubernetes.You will work..., 1 week ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Job Title: Lead DevOps Engineer - SaaS Product (MS Azure) Type of employment: Permanent, Full-Time, Remote. Location: This is a remote role based either in the UK,...

Requirements

followingBSc in Computer Science or equivalent relevant technical qualification, or professional workExperience in a support function, ideally externally within a software companyCase management toolsVirtual MachinesMulti-tier application support in a Microsoft environment, including:IISTCP/IPMS SQL and MS SQL ServerAzureActive Directory/LDAPCOMPKIExceptional analytical and troubleshooting skills. Strong written and verbal communication skills? Able to multi-task and prioritize effectivelyExperience of some the following would be advantageous:EntraCertificate AuthoritiessSmartcards and MiddlewareFirewallsScripting languages and/or DevelopmentMobile app support and technologiesSalesforce administration desirableThis is just a short overview of this exciting role as a Support Engineer. If you'd like a full breakdown of the responsibilities, click APPLY NOW and I will email you a more detailed job description., 2nd Line Support EngineerLondon£30,000 - £35,000We have an exciting opportunity for a highly motivated individual to join our client, a managed Services Technology business, to work on their rapidly growing Outsourced IT Helpdesk.As a 2nd Line Engineer, you will be..., A dynamic tech company in the United Kingdom is seeking a Public Cloud Second Line Engineer to provide advanced technical support across Microsoft Azure and Microsoft 365. This role requires 2-3 years of experience in supporting Microsoft technologies, strong...

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About the company

About UBDSUBDS Group helps organisations deliver meaningful digital transformations through modern technology solutions. We work with clients across the public and private sector to design and build products, platforms and services that genuinely make a difference to..., Applications processed via employer's online application formVersion 1 proves that IT can make a real difference to our customers' businesses. We a...Apply machine learning, deep learning, natural language processing, computer vision, and other AI techniques to various..., About UBDSUBDS Group empowers organizations to achieve remarkable digital transformations through innovative technology solutions We work with clients across the public and private sector to design and build products, platforms and services that genuinely make a difference...

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