Systems Consultant
Role details
Job location
Tech stack
Job description
to join them on a permanent basis.This is an opportunity for an experienced 3rd Line Engineer to step into a leadership role that blends hands-on technical expertise with people management, operational oversight, and continuous improvement.What you'll be doing:As the 3rd Line Team Leader, you'll provide day-to-day leadership, coordination, and accountability across a high-performing engineering team.Team Leadership & People DevelopmentAllocate work, set priorities, and ensure effective rota coverage.Provide coaching, feedback, and regular 1:1 support.Contribute to performance management and staff development.Operational OversightCoordinate daily activity to ensure SLAs and KPIs are consistently achieved.Act as the senior escalation point for complex technical issues.Maintain structured ownership of key service areas and responsibilities.Cross, 3rd Line Microsoft Engineer Location: Belgravia, London (5x days onsite per week) Day Rate: £270.00 per day Length: 3 months About the Role We're looking for a highly skilled 3rd Line Microsoft Engineer to join our growing IT & Cloud Services team. This is a hands-on..., IT Services Team LeaderInfrastructure & OperationsHybrid - Haywards Heath, West SussexGenerous Benefits + 15% Bonus ????Are you a proven IT leader ready to unite a skilled team of 7 (senior techs + entry-level engineers) in a dynamic data centre environment? Step up to..., Description: The company was founded in 2007 by media and technology entrepreneurs and infrastructure and technology experts. Their vision was, and still remains, to become the leading supplier of IT support and outsourcing for London based businesses. Our client is...
Requirements
Functional CollaborationWork closely with Service Desk leadership, project teams, and security teams.Participate in handovers, operational reviews, and service discussions.Continuous ImprovementIdentify opportunities to streamline workflows and improve efficiency.Promote consistency, accountability, and high-quality service delivery.Support documentation, process development, and knowledge sharing.What we're looking for:Strong leadership qualities with the ability to coach, motivate, and guide others.Excellent communication skills and a collaborative approach.Proven experience in a technical environment, ideally within 3rd Line support.Strong organisational capability and the ability to manage priorities effectively.A proactive mindset with a passion for improving service quality and team performance.Salary & Benefits:Salary will be £35,000 - £37,500 per annum, plus full company benefits including:23 days holiday per year plus bank holidaysFree on-site parkingPrivate BUPA