Head of Digital Delivery

Mencap is committed to creating a future where people with a learning disability are supported to live happy, healthy and connected lives. As we progress towards our 2030 strategy, digital transformation is central to strengthening our services, improving organisational efficiency, and ensuring technology fully enables our mission. About the Role We are seeking an experienced and strategic Head of Digital Delivery to lead our digital portfolio governance, product-aligned delivery approach and lifecycle stewardship of business systems. This senior leadership role will work closely with the CIO to ensure that digital initiatives are prioritised, viable and aligned to organisational needs. The role provides authoritative delivery oversight, enabling Mencap to make informed decisions, manage capacity effectively and maintain high standards of technical integrity, accessibility and security.This is a full-time (37.5 hours per week), permanent position. The role is home-based, with occasional ad-hoc travel as required., * Provide leadership for Mencap's digital delivery approach and product-aligned squads.

• Chair the IT Portfolio Steering Group and oversee structured digital demand management.
• Maintain portfolio sequencing, delivery viability assessments and capacity modelling.
• Ensure alignment with enterprise architecture, data and security standards.
• Strengthen business systems strategy, including SaaS lifecycle management and rationalisation.
• Surface delivery risks, dependencies and trade-offs at an executive level.

• Significant senior leadership experience in digital, data or technology functions.
• Strong technical judgement and experience governing complex digital portfolios.
• Excellent communication with both technical and non-technical audiences.
• Ability to lead leaders and drive organisational change.
• Commitment to inclusion, accessibility and continuous improvement.

Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated. Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.

For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team! About Mencap Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives. We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in. At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues. Belonging at Mencap is for everyone, every day, everywhere. · Everyone is expected to treat people well and make Mencap an inclusive organisation. · Every day we grow and learn. It's okay to make mistakes but we learn from them and make changes · Everywhere people will feel respected, valued, and safe to be themselves. We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies. We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We're not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you're applying for.