IT Technician

Hays plc
Belfast, United Kingdom
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Belfast, United Kingdom

Tech stack

Microsoft Windows
Computer Security
Information Technology Operations
Virtual Private Networks (VPN)
Software Engineering
Wide Area Networks
Wi-Fi Technology
Information Technology

Job description

Your Company

A leading professional services organisation with a strong reputation for supporting ambitious businesses, from fast-growing start-ups to established enterprises. The firm prides itself on long-term client relationships, a collaborative culture and a genuine commitment to developing its people. You'll join a supportive, modern environment where flexibility, trust and continuous improvement are core to how the business operates.

Your Role

As an IT Technician, you will play a key role in supporting the day-to-day IT operations across the organisation. Working closely with senior IT leadership and trusted external partners, you'll provide first and second line support, contribute to IT projects, and help ensure systems are secure, reliable and future-ready. This is a hands-on role with real exposure across infrastructure, security and compliance, including involvement in ISO 27001 readiness.

What You Need to Succeed

  • Experience in an IT support or IT technician role (minimum 1 year)
  • Strong knowledge of Microsoft Windows and Microsoft 365 environments
  • Understanding of core networking concepts (LAN/WAN, Wi-Fi, VPN)
  • Proven ability to troubleshoot hardware and software issues
  • A customer-focused mindset with excellent communication skills
  • Strong organisation, attention to detail and ability to prioritise
  • A relevant third-level qualification or equivalent hands-on experience

Desirable exposure includes cloud platforms, endpoint security, mobile device management, ITIL principles and information security or ISO 27001 standards.

What You Will Get in Return

  • Fully flexible, agile working
  • Competitive salary and comprehensive benefits package
  • Generous annual leave and contributory pension
  • Exposure to a broad IT environment with real responsibility
  • Opportunities to develop skills across infrastructure, security and compliance
  • A collaborative, people-first culture where your contribution is genuinely valued

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4783678 - Roisin

Requirements

  • Experience in an IT support or IT technician role (minimum 1 year)
  • Strong knowledge of Microsoft Windows and Microsoft 365 environments
  • Understanding of core networking concepts (LAN/WAN, Wi-Fi, VPN)
  • Proven ability to troubleshoot hardware and software issues
  • A customer-focused mindset with excellent communication skills
  • Strong organisation, attention to detail and ability to prioritise
  • A relevant third-level qualification or equivalent hands-on experience

Desirable exposure includes cloud platforms, endpoint security, mobile device management, ITIL principles and information security or ISO 27001 standards.

Benefits & conditions

  • Competitive salary and comprehensive benefits package
  • Generous annual leave and contributory pension
  • Exposure to a broad IT environment with real responsibility
  • Opportunities to develop skills across infrastructure, security and compliance
  • A collaborative, people-first culture where your contribution is genuinely valued

About the company

A leading professional services organisation with a strong reputation for supporting ambitious businesses, from fast-growing start-ups to established enterprises. The firm prides itself on long-term client relationships, a collaborative culture and a genuine commitment to developing its people. You'll join a supportive, modern environment where flexibility, trust and continuous improvement are core to how the business operates.

Apply for this position