IT 3RD LINE SUPPORT ENGINEER

Are you a skilled IT professional ready to take your expertise to the next level? Do you thrive on solving complex technical challenges and making a real impact?

We're looking for an exceptional IT 3rd Line Support Engineer to join our forward-thinking team, someone who is passionate about technology, driven by innovation, and excited to play a key role in supporting digital transformation across our College Group.

This isn't just another support role. You'll be at the heart of our IT operations, driving improvements, influencing strategy, and ensuring the technology that powers teaching and learning runs seamlessly.

What You'll Be Doing:

• Act as the escalation point for complex IT issues
• Troubleshoot and deliver long-term solutions
• Support and optimise on-prem and cloud environments
• Maintain secure, stable, high-performing systems
• Contribute to IT transformation, upgrades, and new technologies
• Support cybersecurity, patching, and compliance activities

Do you have experience in IT support?, Do you have a GCSE?, * MCSE qualification or equivalent

• Computer based degree or equivalent in computer engineering or relevant field
• Significant experience in a 3rd line IT support or infrastructure support role.
• 3rd line technical knowledge with excellent Troubleshooting and problem solving skills
• Experience working within an education environment is desirable
• Maths & English GCSE / Level 2 equivalent

If this sounds like you and you will enjoy working in a forward thinking, friendly, fast paced, changing environment with state of the art facilities, we would love to hear from you. In return, we offer a competitive salary, as well as staff benefits such a choice of two excellent pension schemes, a brilliant holiday package, free onsite parking and access to our fully equipped gym along with discounted in house Spa and Salon treatments.