Head of Community Services

The Trust
Burnham-on-Sea and Highbridge, United Kingdom
2 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
£ 52K

Job location

Burnham-on-Sea and Highbridge, United Kingdom

Tech stack

Service Design
Service Development Studio

Job description

As Head of Community Services, you will:

  • Lead and manage community service teams across multiple sites in Essex
  • Ensure high-quality, safe, impactful delivery of mental health, wellbeing and environmental programmes
  • Shape and expand services, developing innovative approaches rooted in community, co-production and environmental sustainability
  • Drive sustainability through funding applications, tenders, business cases and partnerships
  • Oversee service quality, monitoring, evaluation and reporting
  • Play a key role within the Senior Management Team, helping shape Trust Links' future direction

This role will directly support growth as Trust Links expands its unique blend of mental health, wellbeing and environmental services across Essex.

Key Responsibilities

Leadership & Management

  • Line manage team managers and support effective leadership
  • Drive high service standards, safeguarding and risk management
  • Mentor teams to develop creative, co-produced solutions

Service Development & Quality

  • Strengthen and expand services across Essex
  • Lead the development of SOPs and quality assurance
  • Oversee budgets and ensure financial sustainability
  • Embed lived experience and co-production in service design

Business Development

  • Identify and pursue grants, tenders and traded income opportunities
  • Build strategic partnerships with NHS, local authorities, VCSE partners and others

Strategic Leadership

  • Contribute to Senior Management Team decision-making
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Requirements

Essential:

  • Significant experience in service development xgikmsk and operational delivery
  • Strong people management and leadership skills
  • Excellent communication, partnership building and organisational abilities
  • Confident, proactive and collaborative
  • Strong IT and presentation skills

Desirable:

  • Experience with business development, grants or tenders
  • Relevant professional qualifications
  • Driving licence and access to a vehicle

About the company

Trust Links, Essex's local mental health and wellbeing charity, is seeking an inspiring Head of Community Services to provide strategic leadership across our expanding portfolio of community-based services. This is a brand new senior role, created to support our growth and strengthen delivery across the county. Each year, Trust Links supports more than 4,000 people through our award-winning Growing Together therapeutic gardens, youth and families services, Recovery College, counselling, environmental projects, employability programmes, and our new ReRooted social enterprise. We believe people thrive when they feel supported, valued and connected - and we are growing our work to reach more communities across Essex.

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