Development and Delivery Support Officer

We have an excellent opportunity for a Development and Delivery Support Officer to join our Highways Development team here at Wokingham Borough Council, on a full-time, permanent basis. As Development and Delivery Support Officer, you will provide essential administrative and coordination support for the Engineering, Design and Delivery team, assisting with the planning and delivery of new highways and streets across the Borough. You'll support the delivery of the capital programme, manage legal documentation for highway agreements, and ensure timely responses to resident enquiries through our CRM systems. This role requires proficiency in coordinating purchase orders, invoices, and legal records, maintaining databases including Exacom and the GVOL SharePoint site, and raising provisional and final certificates for Minor Works Agreements and S38/278 Agreements when directed by Engineers. You'll also maintain the CIL register, chase payments for works delivered on behalf of parishes, and coordinate the production of information for FAQs, guidance, policies, and standards for the Council's website to assist external party submissions for technical approval. This is a fantastic opportunity for an organised, resilient professional with office and/or finance experience and expertise in administrative support to join our team., * Obtaining quotes, raising orders, putting works out to tender on pro contract, responding to residents on CRM and updating the website

• Bad Debt Recovery - Liaise with legal/finance to ensure that the debt to Highways was minimised.
• Raising provisional/final certificates for Minor Works Agreements and S38/278 Agreements when directed by Engineers
• Updating Exacom with updates on adoption station and S106 legal obligations
• Maintaining CIL register and chasing down payment for works delivered on behalf of the parish or co-funded with the parish. Keeping records of all works and income generated
• Co-ordinate the production of information for Frequently Asked Questions, Guidance, Policies and Standards for the Council's website, to assist external party submissions for technical approval
• To raise requests for information and services, keeping a record of fees, setting up purchase orders and processing invoices for payment.

• NVQ2/5 GCSE level (A*-C) to include English & Math's (or appropriate experience)
• Previous experience in office and/or finance
• Proficient user of MS Office software including Word & Excel.
• Utilise information and communications technology to access and communicate information
• Ability to co-ordinate purchase orders, invoices and legal records

Not only is this an excellent opportunity, but it's a fantastic time to join our team. You will receive an extensive range of employee benefits including: Generous Annual Leave - 27 days annual leave (rising by 5 days after 5 years of continued local government service), plus bank holidays Local Government Pension Scheme GP Helpline - Available 7 days a week Employee Assistance Programme - Including a 24/7 Your Care Helpline Free Eye Tests and Flu Vaccines Free Onsite Gym - Located at Shute End Offices, Wokingham Salary Sacrifice Schemes - Including Car and Cycle to Work schemes Local & Lifestyle Discounts - Save on shopping, entertainment, dining out & more Move through Menopause Course Sports & Social Group Activities - Including running, football, cricket & more Learning & Development Opportunities Employee Networks And more!

Wokingham Borough Council has recently been ranked 2nd most productive council in England by the Impower Productivity Index, recognising our strong performance and efficient use of public money. Our Borough is set in the heart of Berkshire with excellent transport links to Reading and central London. Our area comprises of a vibrant and historical market town, attractive villages, and miles of beautiful countryside. We're home to a range of high performing schools, a host of international businesses and an incredible community. The borough has a strong local economy with accelerated growth, a range of excellent public facilities and low levels of crime, offering an exceptional quality of life.