IT Support Technician

We're looking for an IT Support Technician to join a small, hands-on IT function, working closely with the IT Manager.

This is a varied role covering both day-to-day support and project work, with exposure across infrastructure, systems, and business applications. You'll be supporting both office users and shopfloor operations, so no two days will look the same.

It's a great opportunity for someone who wants to move beyond a standard helpdesk role and get involved in wider IT systems and improvements.

What You'll Be Doing

• Providing 1st and 2nd line support for desktops, laptops, printers, scanners and mobile devices

• Supporting Microsoft 365 (Outlook, Teams, SharePoint, OneDrive)

• Managing users and access within Active Directory

• Troubleshooting IT issues across office and production environments

• Supporting Windows servers and virtual environments (VMware exposure)

• Assisting with ERP and operational business systems

• Supporting reporting tools and data queries (SQL / Power BI exposure)

• Getting involved in automation and process improvements

• Setting up hardware, new starters and internal moves

• Maintaining and improving documentation and IT processes

Security & Maintenance:

• Monitoring patching (Automox), antivirus (Check Point Harmony) and backups (Druva)

• Investigating issues and ensuring systems remain secure and up to date

Operational IT:

• Supporting networking, scanners and printers within a manufacturing environment, This is an on-site role based in Weston-super-Mare, supporting both office and shopfloor environments.

Keywords

IT Support Technician, IT Support Engineer, 1st Line, 2nd Line, Microsoft 365, Active Directory, Networking, VMware, ERP, SQL, Power BI, Manufacturing IT, Weston-super-Mare Similar jobs, IT Technician Placement Programme - No Experience RequiredOur training will help you kick-start a new career in IT.We are recruiting for companies who are looking to employ our IT support Traineeship graduates to keep up with their growth. The best part is you will not need..., Job Description Were looking for a highly organised and detail-driven Quality Technician to join our team. In this role, youll play a vital part in ensuring that all measurement tools, equipment, and test systems across our manufacturing site are accurate, reliable, and..., A leading recruitment agency is seeking a Network Manager to shape and manage IT services in Weston-super-Mare. This role combines hands-on technical support with strategic input, overseeing a team and ensuring high service quality. Ideal candidates will have strong..., A healthcare services provider in the UK seeks a Procurement Category Manager - IT to lead IT procurement and manage supplier relationships effectively. The role focuses on maximizing value through strategic sourcing, consolidating needs across the organization, and...

• Experience in an IT support role or strong technical background

• Good knowledge of Microsoft 365 and Windows environments

• Basic networking knowledge (IP, DNS, DHCP)

• A proactive, hands-on approach

• Someone who enjoys variety and taking ownership

• Strong attention to detail, particularly around documentation

Desirable (Not Essential)

• ERP system experience

• Power BI or Power Automate exposure

• SQL knowledge

• VMware or server exposure

• Experience in a manufacturing or industrial environment, An exciting opportunity has arisen within our Procurement team at HCRG Care Group as a result of continued organisational growth. We are seeking a highly skilled and commercially minded Procurement Category Manager - IT to lead and manage IT and related spend across the...

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