Cracking the Code to Tech Team Satisfaction

How did one agency boost tech team satisfaction by 23% in a single year? It started with asking the right questions.

#1about 3 minutes

Using surveys to measure developer satisfaction

The Great Place to Work framework helps measure job satisfaction through anonymous surveys covering topics like team spirit and leadership.

#2about 3 minutes

Identifying key pain points from survey data

Survey data from 2023 revealed significant gaps in mental health support, sense of personal impact, and career development for the tech team.

#3about 4 minutes

What developers value most in the workplace

Interviews revealed that developers prioritize modern tech stacks, a trust-based culture, peer exchange, continuous learning, and a sense of purpose.

#4about 2 minutes

Identifying the biggest stress factors for developers

The primary sources of stress for developers are unclear technical requirements, technical debt, being misunderstood by other departments, and frequent interruptions.

#5about 3 minutes

Implementing initiatives to support developer needs

The company introduced personal training budgets, internal projects for autonomy, pair programming, mental health support, and regular tech talks to address developer feedback.

#6about 2 minutes

Measuring the impact of changes and addressing burnout

The implemented changes led to a significant increase in satisfaction scores, while also highlighting the ongoing need to address the high risk of developer burnout.

#7about 2 minutes

Three key takeaways for HR and tech leaders

Leaders can improve developer satisfaction by providing the right tools, fostering a collaborative learning culture, and investing time in hands-on, empathetic leadership.