Dynamics 365 System Administrator

We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform. This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation., * Provide daily support for D365 F&O users, resolving technical and functional issues promptly.

• Manage user access, roles, permissions, and security compliance.
• Monitor system performance, integrations, and data flows, addressing issues before they impact users.
• Handling support tickets (via ServiceNow)
• Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system.
• Assist with testing, deployments, release management, and environment refreshes.
• Troubleshoot incidents, escalating to Microsoft or partners when needed.
• Maintain clear documentation for processes, configurations, and changes.
• Work with business teams to understand their needs and support improvements to workflows and system usage.

• Proven experience supporting and administering Dynamics 365 F&O.
• Strong troubleshooting skills across both functional and technical areas.
• Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes
• Hands-on experience with security roles, user provisioning, and environment management.
• Good understanding of data management, imports/exports, and data quality.
• Ability to communicate clearly with non-technical users and support them effectively.

Desirable

• Experience with Azure AD, identity/security governance.
• Knowledge of D365 Finance modules or finance data structures.
• Microsoft Certifications.

Join a global organisation on a mission to redefine what 'best in class' looks like. We're supporting an organisation backed by a leading private equity partner and fuelled by ambitious growth through ongoing M&A. This business is rapidly scaling to secure its position as the world's market leader in its sector. The pace is fast, the transformation is real, and the opportunity to make a genuine impact is huge. As the organisation strengthens its Dynamics 365 F&O capability globally, we're launching a campaign to bring in curious, confident, forward-thinking talent - people who challenge the status quo in the right way, thrive in evolving environments, and enjoy having fun while delivering meaningful change. If you want to shape a global D365 landscape rather than simply operate in one, this is where you can do it.