MS D365 Sys Administrator F & O
Role details
Job location
Tech stack
Job description
We are looking for a Dynamics 365 System Administrator with strong experience in D365 Finance & Operations to deliver high quality support, ensure system stability, and help our users get the best from the platform.
This role plays a key part in maintaining day to day operations, resolving issues, and supporting business teams across the organisation.
Key Responsibilities Provide daily support for D365 F&O users, resolving technical and functional issues promptly.
Manage user access, roles, permissions, and security compliance.
Monitor system performance, integrations, and data flows, addressing issues before they impact users.
Handling support tickets (via ServiceNow) Support BAU activities, ensuring KPIs are met and maintaining user confidence in the system.
Assist with testing, deployments, release management, and environment refreshes.
Troubleshoot incidents, escalating to Microsoft or partners when needed.
Maintain clear documentation for processes, configurations, and changes.
Work with business teams to understand their needs and support improvements to workflows and system usage.
Requirements
Essential Skills & Experience Proven experience supporting and administering Dynamics 365 F&O .
Strong troubleshooting skills across both functional and technical areas.
Experience using ServiceNow (or similar ITSM platforms) to manage incidents, requests, and changes Hands-on experience with security roles, user provisioning, and environment management.
Good understanding of data management, imports/exports, and data quality.
Ability to communicate clearly with non-technical users and support them effectively.
Desirable Experience with Azure AD, identity/security governance.
Knowledge of D365 Finance modules or finance data structures. xhkmmrq
Microsoft Certifications.
Benefits & conditions
Hybrid working Contract Type: Permanent Salary: Up to £50k DOE plus benefits About the Role Join a global organisation on a mission to redefine what 'best in class' looks like.