ServiceNow Solution Architect

future. Founded in 1933 at the request of Albert Einstein, the IRC works with people forced to flee from war, conflict and disaster and the host communities that support them, as well as with those who remain within their homes and communities. At work today in over 40 countries and 25 U. S. cities, the IRC restores safety, dignity and hope to millions who are uprooted and struggling to endure.'f7The IRC is continually expanding and maturing our implementation of the Service Now platform to include new features, functions, and applications.Job Overview/Summary:The Sr. Service Now System Administratoris a strategic technical leader responsible for the design, optimization, and governance of the Service Now platform. This role involves advanced configuration, integration, and performance tuning, as well as mentoring junior team members and aligning platform capabilities with business goals.Major Responsibilities:Primary responsibilities include but are not limited to:Provide Tier 2/3 end-user support for Service Now related issues, including trouble shooting and resolution.Lead development, configuration, and maintenance of core modules such as Problem Management, CMDB, Service Catalog, HAM, SAM.Lead integration of Service Now with other enterprise systems (Workday, Integra, etc.)Stay current with Service Now releases and new features and recommend adoption strategies.Advise Product Owner and Business Leadership on Service Now implementation and integration technical best practiceDesign and implement complex workflows, business rules, UI policies, client/server scripts and automation.Produce documentation necessary to facilitate usage of the system including user and admin guides.Collaborate with stakeholders to gather and document solution requirements for critical incidents and requests.Provide expertise and lead delivery of all major releases/upgrades from Service Now.Leverage the agile methodology to prioritize and resolve story backlogs and forecast completion dates to manage stakeholder expectations.Monitor system performance and proactively identify and resolve issues.Support System Admin in developing training materials and conducting training sessions on Service Now applications and solutions at least once per quarter.Provide mentorship and guidance to junior administrators and developers.Key Working Relationships:Position Reports to: Associate Director, Business Systems - ITOther Internal and/or external contacts:Internal: Application users and system stakeholdersExternal: Software and system vendors, Managed Services provider, Implementation partnersJob Requirements:Experience RequirementsBachelor"s degree in Computer Science, Information Systems, or related field (or equivalent experience)Minimum 5 years of hands-on experience with Service Now administrationService Now Certified System Administrator (CSA) certificationStrong understanding of ITIL processes and best practicesExperience with scripting and integrationsExperience troubleshooting, analytical, and communication skillsPreferred Requirements:Service Now Certified Implementation Specialist (CIS in one or more modulesExperience with Service Now ITOM, HRSD, or Sec OpsFamiliarity with Agile/Scrum methodologiesExperience with CMDB and DiscoveryWorking EnvironmentStandard office work environment________________________________________________________________________________________The IRC and IRC workers must adhere to the values and principles outlined in IRC Way - Standards for Professional Conduct. These are Integrity, Service, and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.IRC et les employés de IRC doivent adhérer aux valeurs et principes contenus dans le IRC WAY (normes de conduite professionnelle). Ce sont l'Intégrité, le Service, et la Responsabilité. En conformité avec ces valeurs, IRC opère et fait respecter les politiques sur la protection des bénéficiaires contre l'exploitation et les abus, la protection de l'enfant, le harcèlement sur les lieux de travail, l'intégrité financière, et les représailles.Standard of Professional Conduct: The IRC and the IRC workers must adhere to the values and principles outlined in the IRC Way - our Code of Conduct. These are Integrity, Service, Accountability, and Equality. Level of Education: Bachelor DegreeWork Hours: 8Experience in Months: No requirementsOrganization: International Rescue CommitteeApply for jobTo help us track our recruitment effort, please indicate in your cover/motivation letter where (tendersglobal.net) you saw this job posting.#J-18808-Ljbffr Similar jobs, Job Description As a Senior ServiceNow Solution Architect you will be responsible for leading delivery of ServiceNow based solutions across multiple client projects. You must analyse new business requirements and their correct technical implementation solutions using..., We are seeking an experienced ServiceNow Lead Developer to design, develop, and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in CMDB, ITOM, TSOM, and TSM modules , along with strong hands-on development experience in... © 2026, Jobsora.com

We are seeking an experienced ServiceNow Lead Developer to design, develop, and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in CMDB, ITOM, TSOM, and TSM modules , along with strong hands-on development experience..., We are seeking an experienced ServiceNow Lead Developer to design, develop, and implement scalable solutions on the ServiceNow platform. The ideal candidate will have deep expertise in CMDB, ITOM, TSOM, and TSM modules , along with strong hands-on development experience in...

Tendersglobal.netJOB DESCRIPTION The International Rescue Committee (IRC) responds to the world"s worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world"s largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U. S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you"re a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Background/IRC Summary:The International Rescue Committee helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover, and gain control of their, IT Systems Administrator Sr By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture,...