IT Support Analyst
Role details
Job location
Tech stack
Job description
An impressive household name in the media industry is looking for an accomplished IT Support Analyst to join its team based in Central London. Please note, this role is based in the office 5 days per week and the working hours are 9am to 6pm.
Requirements
In this role you will provide a proactive 1 st and 2 nd line IT support service to 50 users. You will support desktop/laptop issues, configure and maintain basic network settings and maintain computer hardware to ensure optimal performance. You will be an excellent communicator with proven experience of providing an exceptional support service. Your experience will include basic networking (managing VLANs), hardware and software support.
The technical environment runs primarily on Google Workspace (Google Docs, Google Sheets, Drive) and Chromebook hardware, so previous experience with Google Admin and Apps would be advantageous to your application but is not essential.
