Support Engineer Level 2

• Independently own complex technical issues end-to-end.
• Analyze logs and system behavior to identify root causes.
• Resolve performance bottlenecks and manage security authorizations.
• Collaborate with engineers to validate solutions and test fixes.
• Improve processes, documentation, and tooling based on recurring issues.
• Propose or implement code-level fixes in collaboration with engineering.
• Communicate clearly and proactively with customers and gather requirements.

A leading provider of process automation solutions is seeking a skilled Support Engineer Level 2 to manage complex technical issues independently. The role involves troubleshooting, collaborating with engineering teams, and directly contributing to code improvements. Ideal candidates will have strong analytical skills, proficiency in Linux, and the ability to communicate effectively. Enjoy flexible working hours and a culture of innovation that prioritizes team collaboration and personal growth., * Experience navigating and understanding codebases, analyzing logs, and resolving complex application behavior.

• Knowledge of other operating systems, especially Windows.
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders., Solid debugging skills Linux proficiency Strong analytical and problem-solving mindset Effective communicator Flexibility Customer focus Fluency in English

Flexible working hours Training opportunities Home-office options Career growth opportunities Team activities and social events