Business Applications Manager
Role details
Job location
Tech stack
Job description
The Business Applications Manager (f/m/x) is accountable to the Director of IT and will be responsible for managing requirements col ection, design, implementation, deployment, maintenance, documentation and decommissioning of the Business Applications at the International Paralympic Committee. The focus INTERNATIONAL PARALYMPIC COMMITTEE Dahlmannstraße 2, 53113 Bonn, Germany / paralympic.org Tel: +49 228 2097-200 / Fax: +49 228 2097-209 2 wil be on the applications that support business functions of the organisation while also supporting the productivity and collaboration tools across the IPC. This role is responsible for managing the implementation project and the lifecycle of IPC Connect. CORE RESPONSIBILITIES
- Manage the lifecycle of the Business Applications from conception to
decommissioning.
- Support stakeholders to identify, analyse and review software solutions
that may improve efficiency or effectiveness of business needs of the organisation.
- Lead the requirements collection phase and setup a process to manage
functional changes in the existing solutions.
- Coordinate the implementation and deployment of new Business
Applications. Manage the technical relationship and act as primary point of contact with solution providers. Customize the relevant software solutions according to the needs of functional units at the IPC.
- Ensure that deployed system meet digital accessibility requirements.
Create and publish guidelines and toolkits to support digital accessibility for internal and external stakeholders.
- Perform administrative task on Business Applications such as software
updates, database maintenance, user management, clean-up, and solution optimisation. Support the Business IT Team in Backup and Restore procedures.
- Manage the interfacing and integration between Business Applications
and Reporting Solutions.
- Manage the user training process for the Business Applications including
deployment of new solutions or staff joining the organisation.
- Manage the documentation and provision of knowledge process for the
relevant Business Applications. Setup user guidelines and supporting materials.
- Manage decommissioning of discontinued Business Applications and
support the data migration and retention processes within these applications.
- Administration and support of collaboration and productivity tools in the
Microsoft 365 suite including SharePoint, Teams and Dynamics 365. Increase usage of Microsoft 365 by deploying solutions based on cloud technologies.
- Support Business Applications users by responding to second level service
requests or requests for information related to Business Applications or Microsoft 365 solutions. INTERNATIONAL PARALYMPIC COMMITTEE Dahlmannstraße 2, 53113 Bonn, Germany / paralympic.org Tel: +49 228 2097-200 / Fax: +49 228 2097-209 3
Requirements
- Passion for the IPC's vision, mission and values.
- Successful completion of a university degree or vocational training with a
focus on IT as wel as multiple years of professional experience in the relevant field.
- Knowledge of IT architecture, software engineering, middleware
databases and interfaces.
- Understanding of complex software architectures in hybrid and cloud IT
infrastructures.
- Enthusiasm for complex problems, initiative, and good communication
skil s.
- Experience and very good knowledge in Microsoft technologies and
applications, esp. in customising and operation (SharePoint, Microsoft 365, .NET).
- Experience with ERP, CRM and Reporting solutions and confidence in
understanding the relevant Business Processes.
- Familiarity in working with cloud technologies (Microsoft Azure) and
databases (SQL) and researching errors and the associated (process) analysis.
- Familiarity with Digital Accessibility tools.
- Project management experience.
- Reliable, self-reliant way of working combined with a high level of
commitment, flexibility, and ability to work in a team.
- Enthusiasm for and involvement with the latest technologies and trends.
- Fluency in English both verbal and written, with excellent communication
and interpersonal skills.