IT Systems Engineer
Role details
Job location
Tech stack
Job description
We are looking for a qualified IT Systems Engineer to join our expanding operational services team supporting the deployment and maintenance of our highly innovative Biopharma Platform. Genedata's Biopharma Platform revolutionizes the process of biopharma R&D and we therefore have quickly taken a global market leadership position with a rapidly growing client base.
The IT Systems Engineer will be responsible for working with our pre-sales team consulting on the optimal design, implementation, and management of the Genedata cloud-based applications and how they interact with customer computing environments. This includes, but is not limited to, the implementation design of cloud architecture for Genedata SaaS applications, system automation, application support, system administration, solution configuration and associated integration with optimal data security.
Furthermore, this interdisciplinary, multi-faceted position offers an exciting opportunity to assist our global biopharma customers with IT-related challenges that relate to the effective deployment of the Genedata Biopharma Platform, by understanding customer needs and providing technical solutions and designs as required.
The position offers excellent career development opportunities in a growing company, and the chance to work as part of a strong international service team. This full-time position is remote working role. It requires flexible working hours to support global projects. Minimal travel might be required.
In this role, you'll have the opportunity to:
System design:
- Design, develop and manage robust, secure, scalable, highly available, and dynamic solutions for Genedata applications in the cloud
- Collaborate with the business teams to understand customer technical requirements and provide pre-sales support across the Genedata application portfolio
- Identify, create and propose technical solutions to meet customer needs
- Work closely with other teams to ensure successful project execution
Support customers:
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Attend customer meetings and explain technical architecture concepts to technical and non-technical audiences
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Design and configure and manage cloud-based deployments of Genedata products for customers
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Supporting and leading validation projects at customer sites and ensuring system design has full compliance with regulatory, internal, and client requirements
Requirements
- 3+ years' experience in system, enterprise, or cloud architecture roles, with strong expertise in Linux/Unix and Windows environments
- Proven ability to assess complex computing environments and produce clear system architecture diagrams to communicate technical concepts
- Hands-on experience with DevOps practices and effective collaboration in cross-regional teams
- In-depth experience deploying applications in cloud environments, particularly AWS (certifications or accredited training are an advantage)
- Nice to have: Experience working with IT helpdesk or service management tools