Customer Engineer - Infrastructure - Azure Monitor

The Azure Monitor Customer Engineer will work directly with customers, as a consultant and technical advisor to:

• Design, Deploy, Review and Assess the health of the infrastructure
• Upgrade and maintain deployments
• Troubleshoot issues with infrastructure and agents
• Tune and optimize for performance
• Assist with reporting and visualizations
• Implement new management packs
• Assist in the development of custom management packs
• Provide training in all areas of Azure Monitor to ensure customer goals are met, * Write complex KQL queries across multiple tables
• Use:

• parse, extend, mv-expand
• joins, time series, summarize patterns
• performance-optimized queries

• Build:

• reusable queries
• functions
• summary rules for cost & performance optimization

• Debug slow or expensive queries

Tools

• Visual Studio, Silect, MPViewer, Alert Update Connector, PowerShell

Linux OS and Linux Monitoring

Report Development

Network Monitoring

URL Monitoring

15+ years working as a depth expert and technology owner or consultant for Azure monitor

Ability to present to multiple levels of customer leadership.

Ability to act as a consultant and architect for multiple customers.

Broad knowledge across multiple monitoring scenarios:

• Windows and Linux Operating Systems
• Azure Monitor
• KQL Kusto Query language advanced level
• URL, Network monitoring
• Connecting to ITSM systems
• Dashboards, Reporting, and Visualizations
• PowerShell scripting

Deep level knowledge in at least 3 of the above categories

Advanced level of Dutch and English

Technical Skills Requirements: Azure Monitor:

Broad knowledge of ALL the below areas, with deep understanding of (at least) 4 of the following:

Deep understanding of Azure Monitor architecture (metrics vs logs, data flow, ingestion, retention)

Strong knowledge of:

• Log Analytics workspaces
• Azure Monitor Metrics
• Diagnostic settings
• Resource-level vs platform-level telemetry

Ability to explain when to use Azure Monitor vs Azure Data Explorer / Grafana / third-party tools.

Mission:  

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:  

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:  

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.