AIR ERP COTS Config Engineer

In this role, you will deliver Technical Work Packages for the Air ERP Infor LN product (primarily version 10.8, with scope for 10.4), translating business and technical requirements into practical solutions. You will support incident resolution and the development of new system capabilities while working within Air ERP Technical Authority governance across the full solution lifecycle.

Core duties:

• Deliver Technical Work Packages for the Air ERP Infor LN product (primarily version 10.8, with scope for 10.4)
• Translate business and technical requirements into practical, effective solutions
• Support incident resolution and contribute to the development of new system capabilities
• Work within Air ERP Technical Authority governance across the full solution lifecycle
• Contribute to design, configuration, unit testing, documentation, and stakeholder engagement
• Maintain accurate technical records and configuration items
• Support continuous service improvement initiatives
• Develop and manage role-based permissions, system personalisation, and batch jobs within Infor LN
• Ensure smooth, reliable system performance across the ERP environment

• Considerable understanding of ITIL V3 principles, applying effective incident and problem processes while keeping colleagues informed and aligned
• Validated experience gathering, shaping and interpreting requirements to support accurate configuration and solution development
• You will have a background working within large, multi-faceted IT environments, using this experience to explain technical considerations clearly to varied stakeholders
• You need to be capable using Jira and Confluence to track work, share updates and maintain structured, transparent delivery records
• Practical experience with ServiceNow to support controlled change, workflow accuracy and clear visibility of service activity
• Depth of experience in design and configuration governance, contributing ideas that strengthen service quality and support continuous improvement across the platform

The ERP Delivery Team:

The team creates, configures and tests Air ERP Platform solutions, shaping a critical enterprise system that supports the wider Air organisation. Working across Spartan programmes and major projects, the team evolves a multi-faceted ERP landscape with meaningful, visible impact on everyday operations.

Join BAE Systems and you'll be part of something bigger. As a valued member of our global colleague network, you'll bring your unique skills and perspectives to help pioneer progress and protect what matters most. You'll be trusted to play your part in delivering the advanced, technology-led defence, aerospace and security solutions of tomorrow, shaping a safer future, for all of us. From the depths of the ocean, to the far reaches of space, there's no limit to where a career at BAE Systems could take you., Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.