IT Field Engineer -Radiophamacy

Alliance Medical
Keele, United Kingdom
20 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Keele, United Kingdom

Tech stack

VDSL
Asymmetric Digital Subscriber Line
Networking Hardware
Local Area Networks
Information Technology
Server Operating Systems & Platforms

Job description

We have a fantastic opportunity for an experienced Field Engineer to join our Radiopahmacy team.

This role is responsible for providing on-site IT support for incidents and requests, which the central IT function cannot resolve due to their remote nature. This will include the installation and decommissioning of desktop, networking and server equipment and carrying out on-site break-fix works when required.

This is a mobile role covering the South of England, your main areas of responsibility will be to:

  • Ensure the day-to-day operation, operating efficiency and quality control of the Alliance Medical static sites & mobile scanners in your designated area
  • Troubleshoot and effect repairs of supported IT systems at sites within your designated area
  • Provide installation support for new deployments & modifications to existing sites
  • Recommend, plan and implement operational upgrades using generally accepted best practice methodologies
  • Work closely with 3rd Parties and customers to resolve technical queries at sites within your designated area
  • Deliver a first-class customer experience
  • Maintain a constant stock level of equipment, cabling, parts & spares within your vehicle
  • Assist and support other Technology teams with IT related queries at sites within your designated area
  • Act as a liaison between operations staff & the technology teams

As this is a mobile role, there will be an extensive amount of travel required. We will provide you with a fully expensed company vehicle, but a full driving license for use within the UK is essential.

Requirements

To be successful in this role you must be able to demonstrate the following:

Ability to work alone & troubleshoot issues unaided

  • Methodical approach to job role and daily tasks

  • Ability to perform hardware break-fixes

  • Good working knowledge of Windows desktop & server operating systems

  • Capable of LAN (Local Area Network) troubleshooting

  • Understanding of ADSL, VDSL & Leased line technologies

  • Understanding the requirement for extended travel times & possibility of overnight stays at short notice

  • Flexibility of working hours and times

  • Basic support of networking equipment

  • Excellent interpersonal skills; personable.

  • Excellent organisation skills.

  • Good regulatory knowledge (GMP, Safety)

About the company

Alliance Medical are Europe's leading independent provider of imaging services. We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years. We live by our company values to ensure the highest level of patient care: Our Values Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way. Collaboration: We work together and in partnership for all our patients. We respect expertise and combine it to achieve more. Excellence: We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect. Learning: Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working. Efficiency: Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

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