Application Support Engineer
Role details
Job location
Tech stack
Job description
As part of the Operations team, this role will provide support to our customers, particularly those situated in regions where we does not have an established physical presence. The Global Customer Engineer will diagnose and troubleshoot any software-related problems, help our customers install applications and programs, assist them with computer issues and explain technical details., The main duties are: Consult, specify, install, configure, and provide support on issues related to: Lantek systems software suite, database server and ERP integration. Support and implement customer projects in Lantek software. Define solutions in exchange with customers. Create specifications according to the customer's requirements. Train customers and employees in Lantek systems (on-site and online).
Requirements
Technical background, preferably Computer Engineering or IT field. Experience in technical projects involving ERP software. Knowledge of Microsoft environment (Windows, IIS, SQL). Knowledge of Lantek systems would be desirable. Knowledge of manufacturing processes in the Sheet Metal industry would be desirable. Knowledge of databases: databases management, SQL Server. Native Spanish speaker. Advanced level of English. Knowledge of German, French, or other languages will be a plus.
Benefits & conditions
Permanent contract. The opportunity to work in a leading company in its sector, committed to constant innovation. Be part of a dynamic and highly qualified team. ?? If you want to be part of the future of smart industry, this is your opportunity! At Lantek, we're waiting for you. Disclaimer Disclaimer: The data controller of your personal data is Lantek Sheet Metal Solutions, S.L.U with tax identification number B-********.
