{"@context":"https://schema.org/","@type":"JobPosting","title":"Senior IT Systems Engineer

This is an entirely technical post, with no managerial duties, offering the opportunity to apply and develop expertise in Microsoft Cloud services, Cybersecurity, and Device Management., * Deliver third-line technical support for the School's IT infrastructure.

• Serve as the lead technical specialist, taking full responsibility for infrastructure-related issues, researching solutions, escalating to relevant third-party suppliers where necessary, and providing timely workarounds and resolutions for the wider team.
• Consistently deliver outstanding, proactive, and approachable customer service, maintaining excellent communication with both users and IT colleagues.

Operations service

• Carry out daily monitoring of the School's infrastructure to ensure high standards and error-free operation, recording and resolving issues efficiently.
• Develop, automate, and document operational procedures for the IT team, providing training and sharing expertise as appropriate.
• Collaborate with the development team to specify complex coding automations that facilitate seamless delivery of services.
• Undertake regular, technically demanding maintenance and safe operational changes to the IT estate.
• Act as the primary technical contact for external suppliers of relevant services.
• Installation, commissioning and security of end user hardware and software
• Use Microsoft Intune to maintain a standard operating environment for staff and pupil devices, ensuring software is deployed according to defined procedures. Delegate repeatable tasks (such as software packaging and device set-up) to the technician team and respond to their feedback on user environment issues.
• Ensure all end user devices (Windows, Mac, IOS and Android) are properly identified, managed, and recorded.
• Design and manage the security of user devices by implementing encryption, patching, malware detection, strong authentication, and other best-practice security measures.

Infrastructure project technical lead

• Support the Support and Infrastructure Manager in assisting the Director of Information Systems with the annual programme of projects.
• Take the technical lead in the installation of new IT systems, under the oversight of the Support and Infrastructure Manager.
• Oversee the implementation, upgrade, and decommissioning of systems and contribute to broader school infrastructure projects.
• Minimise risk and downtime associated with project work through careful planning, staged rollouts, and comprehensive testing.
• Lead security projects to achieve standards such as Cyber Essentials+.
• Advance cloud migration projects with the objective of removing reliance on on-premises servers., The post-holder's responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact, will be to adhere to and ensure compliance with the School's Safeguarding (Child Protection) Policy at all times.

You may have experience of the following:3rd Line Infrastructure Engineer, Senior Infrastructure Specialist, IT Infrastructure Engineer, Systems Administrator (Senior), Cloud & Systems Engineer, Intune Engineer, Azure Infrastructure Engineer, Cybersecurity & Systems Specialist, Senior Technical Support Engineer, Virtualisation Engineer.

The School is looking for a deeply technically skilled individual. We expect demonstratable skills in most of the following areas:

• Education to A level standard (computing degree desirable)
• PowerShell and Automation
• Microsoft Cloud services - 365, Security, Intune, Identity, Azure, Exchange, SharePoint
• Advanced Microsoft Intune capabilities
• Windows operating systems and servers
• Active Directory, Group Policy, DNS/DHCP
• Layer 2/3 networking, including Aruba and Dell switches (VLANs, routing, security, patching), Fortinet firewalls, Extreme WiFi
• Virtualisation, Microsoft Hyper-V, Veeam
• PC and Laptop Lifecycle, Imaging, Application packaging and deployment
• Security - encryption, antivirus (Sophos and Defender), Microsoft security suite, SOC event coordination
• RMM - patch management and security posture monitoring

• 50% contribution to premiums for the School's private health scheme
• Free Westfield Healthcare and membership of dual-use Sports Centre (£25 annual joining fee)
• Free staff lunches in term-time
• School fee discount for children of Uppingham staff (pro-rated for part-time staff)
• Retail, gym, supermarket, cinema and restaurant discounts
• Cycle to work scheme
• Employee Assistance Programme
• Occupational Health Services
• Free annual flu jabs
• Recognised as a "Disability Confident" employer
• Recognised as a "Mindful" employer
• Favourable rates and terms with local nursery
• Complimentary staff ticket to selected School performances
• Discount at local coffee shop for Uppingham staff.