Contract Support & Helpdesk

TheContract Support role is a vital part of any FM contract. Acting as the centralcoordination point for finance administration, document control and workflowmanagement, you will ensure the contract runs smoothly day - to - day. You will managepurchase orders, invoices, compliance documentation and financial reporting,while supporting engineers and the wider operational team to ensure KPIs andPPMs remain fully on track. This role will also be covering the helpdesk and logging and PPMs or Reactive maintenance jobs required. Thisrole requires strong organisational skills, excellent attention to detail andthe ability to work confidently with finance data, systems and engineers.

Role Summary: As a CBRE Contract Support Associate, you will provideexceptional customer service and administrative support to a large BusinessUnit, Facility, or Account. This job is part of the Contract Quality Managementjob function. They are responsible for managing the delivery of contractualservices to ensure requirements are fulfilled.

Raise, manage and process purchase orders and invoices forthe account. Track KPIs, SLAs and PPM performance and liaise withEngineers to ensure tasks are completed on time. Maintain accurate documentation, compliance records andcontract files. Respond to finance queries including Accounts Payable,Accounts Receivable and open PO reporting. Support monthly contract review packs, reporting and dataconsolidation. Check invoice accuracy including coding, margins andbilling before submitting to clients. Coordinate subcontractors and ensure all paperwork,inductions and compliance requirements are completed. Assist operational teams with quotes, purchase orders andservice delivery queries. Promote a safe working environment and assist with Health& Safety reporting. Act as a primary point of contact for client queries,providing excellent customer service.

Experience within afinance, administrative or contract support role (FM experience desirable). Strong understanding offinancial processes, invoicing and purchase order workflows. Excellent IT skills,particularly Excel, Word and Outlook. Highly organised withstrong attention to detail and accuracy. Confident communicatorwho can simplify and explain complex information. Strong numericalability, capable of calculating percentages, margins and mark - ups. Proactive, reliable andable to work independently and as part of a wider team. You must create an Indeed account before continuing to the company website to apply

CBRE is aglobal leader in Facilities Management and workplace services, providing thetechnical, financial and operational support that keeps buildings runningsafely, efficiently and sustainably. With a global team of over 70,000professionals operating across 48 countries, we deliver high - quality FM solutions for clients inevery sector., CBREGlobal Workplace Solutions is a leading global provider of integratedfacilities and corporate real estate management. We are recruiting a ContractSupport to join the team located in Chippenham .