Helpdesk Coordinator
kpm media ltd
Ashton-under-Lyne, United Kingdom
2 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 23KJob location
Ashton-under-Lyne, United Kingdom
Tech stack
Microsoft Excel
Information Technology
Custom Reports
Job description
- Field incoming calls from customers
- Work with engineers to allocate roles
- Strong customer service skills to keep clients up to date with work and development
- Raise work orders for PPM and reactive works
- Administration -Raising PO's
- Run reports collecting asset management data
Requirements
- Strong I.T skills and high-level admin background
- Good communication skills and telephone manner
- Passionate about building relationships with customers, suppliers and colleagues
- Confident attitude
- Good organisational skills
- Experience with Microsoft excel
