Helpdesk / Facilities Manager

This is a great opportunity to work for a fantastic well run private company, which will give you a chance to gain good critical experience and potentially progress through training. This role as a helpdesk / facilities manager will require you to work in a fast-paced environment where every day is different. The post holder will also need to have experience on CAFM software.

Day to Day:

• Manage CAFM system as key user on site including PPM records, reactive and reporting.
• Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.
• Communicate effectively and build/maintain relationships at all levels with internal and external customers.
• Logging hazards & customer feedback on the system
• Understand procedures and processes and operate them to the required standard.
• Oversee Hard and Soft services throughout the building

• Organised - Works in a structured way. Thinks ahead to prioritise workload
• Logical - Works in a clear and consistent manner
• CAFM experience
• Attention to detail - Thorough in carrying out a task, with a high degree of accuracy
• Assertiveness - Confident, effective in putting across point of view to others
• Persistence - Follows through to resolution
• Customer and team focus - Puts customer and team needs first; always considers impact of their actions

We are currently working with a corporate firm to appoint a Helpdesk / Facilities Manager based in Manchester. The perfect candidate will be hungry to develop and will bring a good amount of experience in a Facilities Manager role, specifically within a corporate company.