Help Desk Operator

With offices in London, Manchester and the Southwest, we specialise in Housing, Construction, Facilities Management, Property, Surveying, Health & Safety and Sales. We supply candidates from executive to operative level and are currently working with an FM company who are looking for a Helpdesk Operator based in Paddington

This is a great opportunity to work for one of the largest, most successful FM companies which will give you a chance to gain good critical experience and potentially progress within their company. This role as a helpdesk operator will require you to work 8.00 am - 5.00 pm Monday to Friday working in a fast-paced environment where every day is different.

Day to Day:

• Manage CAFM system as key user on site including PPM records, reactive and reporting.
• Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is maintained.
• Communicate effectively and build/maintain relationships at all levels with internal and external customers.
• Logging hazards & customer feedback on the system
• Understand procedures and processes and operate them to the required standard.

• Organised - Works in a structured way. Thinks ahead to prioritise workload
• Logical - Works in a clear and consistent manner
• Attention to detail - Thorough in carrying out a task, with a high degree of accuracy
• Assertiveness - Confident, effective in putting across point of view to others
• Persistence - Follows through to resolution
• Customer and team focus - Puts customer and team needs first; always considers impact of their actions

Build Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the built environment - from executive to operative level.