IT Team Lead Website & Client Contracts

As an IT Team Lead Digital you are a servant leader and coach who guides scrum teams toward high performance and self-organization. You ensure operational stability (build & run), foster collaboration, and drive continuous improvement across digital delivery. You bridge agile practices with people leadership, ensuring quality, efficiency, and team wellbeing in one of Luminus' most business-critical digital domains: Digital Customer Onboarding & the Public Website.

You take end-to-end ownership of delivery and operations, while creating a safe, transparent environment where teams can grow, take responsibility and deliver real customer impact.

What you'll do

• Lead and coach a mature scrum team (mix of internal & external colleagues) so that you and your colleagues deliver high-quality applications, digital flows and stable operations.
• Take end-to-end ownership of build & run, including delivery roadmaps, operational stability, incident follow-up and continuous improvement within your application scope.
• Manage the full HR cycle for your team members (internals & externals): coaching, performance follow-up, evaluations and development.
• Facilitate Agile rituals and help your team apply SAFe principles and Luminus methodologies in a pragmatic, delivery-focused way.
• Coordinate inter-team collaboration within an Agile Release Train and across multiple IT and business domains, proactively managing dependencies and stakeholder expectations.
• Remove impediments and take tactical decisions so that your team can deliver committed business value with quality and predictability., * You will play a central role in Luminus' digital customer journeys, including onboarding flows and the public website used daily by thousands of customers.
• You will get real ownership: delivery, operations and people management combined in one impactful role with decision-making autonomy.
• You will join a mature, well-functioning team within an Agile Release Train, working in a complex and interesting IT landscape with many integrations.
• You work and connect with your colleagues at a Luminus office or from home. Need some flexibility? Your manager is open to discuss what works.

• You have strong coaching and people leadership skills and lead in a servant leadership style, focused on trust, transparency and autonomy.
• You bring at least 5 years of experience leading agile teams, including people management, in a complex digital or IT environment.
• You are fluent in English and have a good knowledge of either Dutch or French, allowing you to work closely with business stakeholders.
• You understand how enterprise software, integrations and governance processes work in a multi-application landscape.
• You are a proactive decision-maker with strong communication and stakeholder management skills.
• You have solid experience with Agile, Scrum, SAFe and IT operations (build & run), and affinity with tools and technologies such as Jira/Confluence, Node.js, TypeScript, React, Azure, Sanity CMS, Git, CI/CD, monitoring and incident handling.

What you'll get in return?

• The energy sector is one of the most rewarding industries in Belgium with a highly rewarding compensation and benefits package:
• Competitive compensation: Attractive salary with a performance-based bonus that can be optimized to your personal preferences, plus meal vouchers.
• Insurance & social benefits: Group insurance and hospitalization coverage for the entire family. Additional reimbursement for healthcare and pharmaceutical costs.
• Mobility: Full reimbursement for public transport, kilometer-based cycling reimbursement and flexible mobility choices: you can choose between a company car or mobility budget.
• Internet & communication: Home internet covered, reimbursement for a personal mobile device with a phone subscription.
• Home Office: A fully-equipped home office, including an ergonomical ICT set-up.
• Exclusive discounts: 30% off gas and electricity after six months, discounts on energy-saving services (e.g., solar panels, heat pumps) and reduced prices on top brands, amusement parks, festivals and more.

Luminus values e.v.e.r.y individual. Are you looking for a workplace where you can truly be yourself, where you feel respected, supported regardless of your background, identity and unique story? Then you've come to the right place. Diversity, equity and inclusion are not empty words for us - we make sure everyone can flourish and feel valued, so let's build it together. What does that mean in practice? Do you have specific needs or require adjustments during the recruitment process or once you are hired? Let's discuss it and we'll do our best to find a solution. We can also discuss if you want to work at 80% or 100%. Together we make the difference.