Admin Service Manager

Are you an experienced leader with a strong background in logistics and administration? We are looking for a driven Admin Service Manager to oversee and optimize all administrative processes related to inbound and outbound warehouse operations.

In this role, you will lead a team of Admin Service Employees and work closely with the Site Manager. You will play a key role in ensuring operational excellence, high customer satisfaction, and continuous improvement within a dynamic logistics environment., * Lead, coach, and develop the Admin Service Employees within the department

• Support the Site Manager with periodic reports, insights, and performance analyses
• Contribute to departmental plans, including financial planning and budgeting
• Ensure a high level of internal and external customer satisfaction
• Coordinate commercial and logistical activities for assigned accounts
• Maintain close contact with carriers and external customer service teams regarding shipments, invoicing, and delivery issues
• Take full ownership of inbound and outbound administrative processes
• Oversee administration related to goods receipt, returns, samples, and outbound shipments
• Act as the primary point of contact for customer service teams regarding logistics and delivery matters
• Monitor, manage, and report on Service Level Agreements (SLAs)
• Perform and oversee various administrative tasks within the department
• Drive and promote a continuous improvement (CI) culture within the organization
• Report directly to the Site Manager

• Bachelor's degree in Logistics, Business Administration, or a related field
• Strong knowledge of Warehouse Management Systems (preferably WMi)
• Proficiency in Microsoft Office
• Understanding of tariffs, budgets, and cost structures
• Strong communication skills with a proactive and solution-oriented mindset
• Commercial awareness and organizational sensitivity
• Proven experience in leading and developing teams
• Excellent command of Dutch and English, both written and spoken
• Basic knowledge of customs documentation and international trade processes
• Experience working with logistics operations and ISO procedures
• High level of accuracy and ability to process large volumes of data efficiently
• Flexible, resilient, and willing to work overtime during peak periods

• Opportunities for professional growth and development
• A collaborative and continuous improvement-driven culture
• Competitive salary and attractive benefits package

At Bleckmann, we've been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes - from moving boxes to moving data, from pack & ship to IT and HR. But we're not just logistics experts. We're The Backstage Crew - a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact. Whether you're on the warehouse floor or behind a screen, you'll find: * Strong connections with colleagues who support and celebrate you. * Fast growth in a company that's expanding across Europe, the US, and Asia. * High energy in a dynamic environment where no two days are the same. * Guided freedom to take initiative, solve problems your way, and grow your career. We believe in entrepreneurship, expertise, excellence, and engagement - and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind. So if you're ready to roll out the red carpet for our clients - and for each other - we've got a spot for you. Behind the scenes is where the real excitement begins. Ready to join us?