Applications Engineer
Role details
Job location
Tech stack
Job description
In this Microsoft environment, the role requires an experienced Applications Engineer to support Finance and Wealth Management applications ideally on Expo Platform and Objectway systems, and you will play a key role in ensuring secure, resilient, and sustainable IT services., * Deliver change and project activity, ensuring smooth transition into BAU
- Own and manage incidents end-to-end, prioritising by business impact and urgency
- Ensure effective day-to-day operation of business-critical applications within agreed SLAs
- Provide SME input into application design, change and continuous improvement initiatives
- Conduct proactive trend analysis and contribute to Problem Management
- Build effective relationships with internal stakeholders and strategic suppliers
- Support shift roster arrangements to ensure appropriate application coverage
Requirements
Background Checks: Successful candidates will require Full Financial background checks if offer presented
Experience of Expo Platform and Objectway Systems, Microsoft Azure, O365, MS Teams, Active Directory & Azure AD, experience managing applications across the full lifecycle in a financial services environment, including BAU, change and delivery., * Experience managing applications across the full lifecycle in a financial services environment, including BAU, change and delivery.
- Strong experience with Expo Platform and Objectway systems
- Microsoft technologies: Azure, O365, MS Teams, Active Directory & Azure AD
- Strong ITIL-based service management and incident handling skills
- Excellent analytical, troubleshooting and problem-solving abilities
- Confident communicator with strong stakeholder management skills
- Self-starter with a proactive approach to service improvement and delivery, * ITIL Foundation certification
- Microsoft Office Specialist: Associate (Office 365)
You will join a collaborative and professional technology team committed to service excellence, ownership, and continuous improvement.
We offer a supportive hybrid working environment, strong benefits, and the opportunity to make a real impact in a leading wealth management organisation.