Software Development Team Lead (Message Squad)

The Message Squad builds and maintains services that enable communication across multiple text-based channels. Initially focused on email, the team now works on a broader messaging platform integrating channels such as WhatsApp, SMS, and social networks. The team currently consists of: 7 backend engineers 2 QA engineers Current Tech Stack Languages: Golang (80%), Java (20%) Database: PostgreSQL Messaging: RabbitMQ Caching: Redis Infrastructure: Docker, Kubernetes Observability: Grafana, Prometheus, Loki Key Focus Areas Enhancing messaging features (templates, quick replies, voice messages) Building a unified ticketing system for multi-channel communication Collaborating with other squads on cross-functional features About the Role We are looking for a Software Development Team Lead to drive technical direction, lead a multidisciplinary team, and ensure the delivery of high-quality, scalable solutions. In this role, you will combine hands-on development with team leadership, contributing to backend services while guiding architectural decisions and maintaining a strong engineering culture. Your Responsibilities Lead and manage a team of engineers, supporting their growth and performance Define and drive quarterly, release, and sprint planning Ensure stability and reliability of services in production Contribute hands-on to backend development (mainly in Golang) Design and evolve scalable distributed systems Review and challenge technical designs with a focus on risk, scalability, and testability Define and improve testing strategies in collaboration with QA Continuously improve CI/CD pipelines, tooling, and development practices Collaborate closely with Product Owners and other teams, Work on complex, real-time messaging systems at scale, with modern infrastructure (Go, Kafka/RabbitMQ, Kubernetes) A strong engineering environment where you can challenge decisions, improve practices, and raise the bar on quality A fast-moving context with evolving priorities, where you're trusted to take ownership and make decisions A product used at scale, where your work has direct impact on customers and business outcomes Recruitment Process Introductory call with Talent Acquisition Live coding interview with one of our Team Leads System design interview with one of our Team Leads Final interview with Alexander, our Head of Software Engineering Want to know more? Meet Maksim, Lead Developer Rencontrez Bastien, Head of Product Discover the company Explore the company's profile or follow them to find out if they're the right fit!

10+ years of experience in software development in product environments 3+ years of hands-on experience with Golang 3+ years of experience in a people management role Strong experience with distributed systems and microservices architectures Solid experience with relational databases (PostgreSQL preferred) Ability to drive architectural decisions and assess trade-offs Strong ownership, attention to detail, and business-oriented mindset Strong exposure to SRE practices and production reliability Additional Assets Experience with Java and Spring Boot

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Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth through its cloud-based contact center platform. Our solution leverages AI-driven technologies to optimize customer experience across all communication channels. We provide seamless management of inbound and outbound interactions, premium voice quality, real-time analytics, and global scalability. Our platform integrates with leading CRMs and offers a wide range of APIs and services in multiple languages. With offices across Europe, the USA, Brazil, and the UAE, and more than 350 clients operating in over 60 countries, we are continuously growing and strengthening our engineering teams. About the Team - Message Squad, Software, IT / Digital, SaaS / Cloud Services, Electronics / Telecommunications 242 employees Founded in 2005 Average age: 33 years old 30% 70% Who are they? Diabolocom is the leading European provider of AI-first cloud contact center (CCaaS) and customer experience (CX) solutions that help organizations deliver seamless, personalized interactions at scale. Our cloud platform combines proprietary AI technology, native telecom infrastructure, and deep CRM integrations to optimize contact center operations for medium to large companies. As a licensed telecom operator, we deliver carrier-grade voice quality, support high call volumes, and provide phone numbers worldwide. Our AI services are purpose-built for customer relations, helping teams automate tasks, improve data quality, and enhance operational efficiency. These capabilities are fully integrated into our cloud contact center platform and are also available through multilingual APIs. Diabolocom empowers Customer Service and Sales teams to manage both inbound and outbound interactions through an advanced dialer, while providing real-time monitoring, analytics, and seamless integrations with leading CRM systems. Trusted by more than 400 clients and deployed in over 60 countries, Diabolocom operates from offices across Europe, the USA, Brazil, and the UAE. The company has been consistently recognized for innovation and leadership in AI-powered customer experience, including the 2024 Frost & Sullivan AI Leader award and the 2026 Frost & Sullivan Technology Innovation Leadership award. The workplace The pros Psst... We have a lot to tell you about the perks we offer to our employees. These job openings might interest you! These companies are also recruiting for the position of "Software & Web Development".