Senior BI Developer - FTC

Here at Serco, we are seeking an experienced Senior BI Developer (Reporting Lead) to join our MI & Analytics function on a 12-month fixed-term contract supporting the AFRS programme.

This is a reporting-focused leadership role, where you will provide operational oversight, technical leadership, and strategic direction for reporting across the contract. You'll lead the design and delivery of high-quality, data-rich reporting solutions while helping to shape the future of the AFRS reporting service.

Working closely with Analytics leadership, business stakeholders, and technical teams, you will play a key role in driving data-driven decision-making, reporting adoption, and continuous improvement.

As part of this you'll:

• Lead the design and delivery of reporting solutions across contractual, operational, strategic, and ad-hoc requirements
• Provide technical leadership and guidance to BI developers and analysts
• Build strong stakeholder relationships to understand business needs and shape reporting strategy
• Translate requirements into data models, dashboards, and reporting frameworks
• Oversee development of semantic and presentation layers
• Define and support self-service reporting capabilities
• Drive tool selection and reporting best practices across AFRS
• Develop functional roadmaps for reporting platforms, data structures, and services
• Deliver intuitive, interactive dashboards using enterprise BI tools
• Promote innovation and continuous improvement through prototyping and iterative delivery
• Coach and mentor team members to build capability and encourage adoption
• Collaborate with third-party partners and cross-functional teams
• Ensure high-quality documentation, data standards, and governance
• Support performance tracking, usage analysis, and value realisation of reporting solutions
• Contribute to BI platform strategy and evolution, Meaningful and vital work: In this position, your work is vital to the business, in terms of decisions and growth. You will gain a world of opportunity working for a globally operating business delivering essential services across 5 vital sectors, personal growth, achievement and development won't be hard to find. You'll also work with great people. You'll find yourself working in a highly motivated, supportive environment where no two days are the same, with experienced colleagues who strive for excellence.

What we offer:

• Flexible working considered
• Pension - 6%
• Chance to contribute to innovation in the public services
• A company passionate about diversity and inclusion
• Serco discounts which include cinema, merlin entertainment and online shopping discounts, and discounts on mobile phone plans and leisure centre memberships.
• A range of benefits to support the health and wellbeing of you and your family such as Employee Assistance Programme, Simply Health Cash Plans, and more.
• A wealth of career development training to suit your future aspirations. These range from role specific training, leadership coaching, formal study and much more to support you to build your career with Serco.
• A safe and supportive culture.

• Proven experience in a Senior BI Developer or reporting lead role, with leadership or team management responsibilities
• Minimum 3+ years' experience delivering BI/reporting solutions with demonstrable business impact
• Strong stakeholder engagement skills, with the ability to challenge, influence, and guide decision-making
• Experience across corporate and operational domains (Finance, HR, Procurement, IT, etc.)
• Broad expertise in BI tools such as Power BI, Tableau, Qlik, Domo, SQL, SSRS, Excel
• Experience designing data models, reporting layers, and BI frameworks
• Knowledge of ETL processes and data preparation
• Experience working with third-party and offshore delivery teams
• Ability to define and deliver technical and functional roadmaps
• Strong communication and leadership skills, with a focus on collaboration and delivery excellence
• Customer-focused mindset with strong problem-solving ability in a fast-paced environment
• SC Clearance (or eligibility) - must have resided in the UK for the past 5 years

About Serco At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone. By joining Serco you will have unlimited access to our Global Employee Networks - SercoInspire (Gender), SercoEmbrace (Multicultural), SercoUnlimited (Disability) and In@Serco (LGBT & Networks). Serco Employee Networks, led by colleagues who are passionate about diversity, inclusion and belonging.