Head of Technology Operations
Role details
Job location
Tech stack
Job description
Are you a senior technology leader looking to build and lead a Technology Operations function from the ground up, shaping how a fast-growing, award-winning business enables its people through well-governed, scalable internal technology?
This is a rare opportunity to define and own Technology Operations in a high-growth, remote-first environment. The role goes beyond traditional IT support and service delivery, focusing on business-level ownership of workplace technology, SaaS governance, workflow enablement, and automation.
You will act as the primary interface between the business and its internal technology platforms, working closely with senior stakeholders to ensure selected tools are well adopted, effectively governed, and delivering meaningful business impact.
With responsibility for strategy, service performance, and governance, this role offers strong autonomy, leadership visibility, and the opportunity to influence how technology supports and scales a successful, growing organisation.
The Role:
- Own and execute the Technology Operations strategy aligned to company growth
- Lead business-level SaaS lifecycle governance including onboarding, adoption, renewal, and rationalisation
- Act as the senior escalation point and represent Tech Ops at leadership level
- Drive workflow design, automation, and process improvement initiatives
- Based remotely within the UK with occasional travel to company meetings and events
Requirements
- Proven experience leading Technology Operations, Digital Workplace, or Business Technology functions in a growing tech firm.
- Strong understanding of Microsoft 365 governance and access management
- Experience managing software provider portfolios, vendors, and licence optimisation
- Knowledge of ISO 27001, ISO 9001, and ideally ISO 42001
- Confident senior stakeholder manager with a commercially aware mindset
Benefits & conditions
The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client.
