ICT Testing Manager - System C (Social Care)
Role details
Job location
Tech stack
Job description
The Testing Delivery Manager will ensure that each System C social care solution being tested has a detailed testing delivery plan, working in collaboration with Business Analysts, to deliver this strategy, ensuring that there is full coverage of each service design area.
The Testing Delivery Manager will have responsibility for reporting on test activities at the end of each testing round coordinating the agile project delivery and ensuring key staff in the testing process are directed, detailing lessons learnt and recommendations for changes to strategy and/or plans through escalation to the Programme Board.
Key Responsibilities
· Testing Strategy & Planning
o Develop and implement a testing framework tailored to social care systems (e.g., case management, safeguarding workflows, financial assessments).
o Ensure test plans cover statutory processes such as referrals, assessments, care planning, and reporting.
o Define methodologies for functional, integration, and user acceptance testing (UAT) with social care teams.
· Team Leadership
o Manage and mentor a team of testers and QA analysts.
o Project management of workstream and reporting on progress
o Coordinate with social care practitioners for UAT and scenario validation.
o Promote a culture of quality assurance and compliance.
· Execution & Quality Assurance
o Oversee testing of core modules: case recording, safeguarding alerts, financial modules, and reporting dashboards.
o Validate compliance with GDPR, Care Act, Children Act, and local authority standards.
o Ensure defects are logged, tracked, and resolved promptly.
· Stakeholder Management
o Work closely with social care managers, developers, and business analysts.
o Communicate testing progress, risks, and outcomes to senior stakeholders.
o Provide recommendations for system improvements based on test results.
· Tools & Automation
o Drive adoption of automated testing tools where feasible.
o Ensure compatibility with integrations (e.g., NHS systems, finance platforms).
Please note the JD has the job title Quality Assurance Testing (QAT) this is correct for this role., · Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
Requirements
· We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
· This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
Benefits & conditions
· We cannot consider visa sponsorship at this time. UK Right to Work is required.For further guidance on right to work in the UK, please visit: Work in the UK - GOV.UK (www.gov.uk).
· This role requires a DBS disclosure.
Job Types: Full-time, Fixed term contract
Pay: £39,862.00-£44,075.00 per year
