Business Intelligence Analyst

We have an exciting opportunity for a Business Intelligence Analyst (BIA) to work as part of the Technology, Data and Change team. You will play a key role in designing, developing and maintaining the organisation's business intelligence solutions., Establishing strong relationships with internal customers and gain a thorough understanding of business areas which enables you to offer alternative approaches and options. * Designing and delivering interactive dashboards, visualisations, and reports in Power BI to support operational and strategic decision-making using a business partnering approach to ensure you meet requirements. * Partnering with the Technology team on the development of the data warehouse, developing efficient ETL (extract, transform, load) processes to ensure data accuracy, consistency, and timeliness. * Work with stakeholders to embed best practice in data entry, validation, and reporting. * Present complex data, findings and recommendations in a clear, engaging, and accessible way. * Ensure data integrity, accuracy, and security in line with GDPR and regulatory requirements.

Degree in Computer Science, Data Analytics, or related field, or equivalent experience (E) * Microsoft certifications in SQL, Power BI, Excel or Azure (D) * Vendor certifications in other BI tools (e.g. Tableau Desktop (D) Specialist, DAX, Qlik Sense Business Analyst, SSRS certification) (D)

Experience:

Proven experience working in a BI or data analysis role, ideally within housing, public sector, or another service-driven environment. (E) * Strong working knowledge of Power BI (DAX, Power Query, data modelling). (E) * Proven experience of using data warehouses (e.g. Views, SQL, Data modelling). (E) * Experience collaborating with stakeholders in requirements analysis/gathering role. (E) * Proven experience producing business insights and translating data into actionable recommendations. (E)

Skills, Knowledge and Abilities:

Strong SQL skills (queries, views, procedures, functions, optimisation). (E) * Understanding of data governance, data quality, and GDPR compliance. (E) * Experience of identifying, monitoring and improving data quality. (E) * Strong analytical and problem-solving skills, with a focus on tenant impact. (E)

We are a housing association based in Norfolk providing quality homes and services to people across the county and in Suffolk. We manage over 6,000 homes including affordable homes for those in housing need who cannot afford to rent or buy in the open market. We offer specialist homes for older and vulnerable adults and are committed to providing new homes to help solve the housing crisis. At Saffron We have a huge commitment to our employees. We want the team at Saffron to be happy, empowered, motivated and feel proud to be part of the Saffron community. We know by having great people we can do a great job for our tenants. We trust our colleagues to do the right thing and we are looking for people whose values are aligned with ours (PACE - Professional, Accountable, Collaborative and Evolving). You will have the freedom to learn and grow. We are passionate about investing in our people, providing them with the skills they need now, and for their future aspirations. We do this by offering a blend of learning opportunities, including our innovative e-learning platform where learning is self-directed allowing people to learn what they want, when they want to. We work with and support our people to work in an agile way to ensure that have the right work/life balance. They have the choice to work in the office, work from home, coffee shop, park or a combination of all. We have recently refurbished our offices to encourage collaborative, agile working.