SAP CRM/SAP CX Lead Consultant

SAP CRM/CX Lead Consultant - Enterprise Service Solutions (Hybrid) - 6-Month Contract

Global Enterprise Partners is currently looking for an experienced SAP CRM/CX Lead Consultant for a 6-month contract supporting a large-scale enterprise CRM and Service transformation for one of our key clients in Belgium.

This role focuses on delivering and leading SAP-standard CRM and Service Management solutions, improving service processes, agent efficiency, and business alignment across complex enterprise environments. This is a hands-on lead consultant role, combining solution design, stakeholder guidance, and coaching - not a purely technical or development-only assignment.

You will work closely with business stakeholders, architects, and delivery teams to translate complex business challenges into sustainable SAP CRM and S/4HANA Service solutions, while guiding junior consultants and ensuring long-term platform value. Key Responsibilities

• Lead the design and implementation of SAP CRM and S/4HANA Service solutions
• Translate business requirements into clear, SAP-standard functional and technical designs
• Facilitate and lead workshops to define best-practice SAP solutions
• Perform and oversee SAP CRM customisation and configuration activities
• Work hands-on with CRM 7.0/S/4HANA CM components (WebUI, IC, UI framework)
• Guide, coach, and support junior consultants within the project team
• Proactively engage and convince stakeholders through clear communication and leadership
• Ensure delivered solutions are scalable, maintainable, and aligned with SAP standards

Qualifications

• Strong experience as a Lead IT/CRM Consultant within enterprise environments
• Proven expertise in SAP CRM 7.0 and SAP S/4HANA Customer Management/Service
• Solidhands-on experience with:

• WebUI & WebClient UI
• Interaction Center
• UI Component Workbench
• BOL/GenIL programming

• Experience with SAP CRM on-premise; SAP CX knowledge is a strong plus
• SAP IS-U experience, combining business insight with analytical thinking
• Leadership mindset with a collaborative, innovative, and pragmatic approach

Assignment Details

• Duration: 6 months
• Workload: Full-time
• Location: Close to Limburg
• Onsite: 2 days per week (Hybrid)

If you're interested, please reply with your updated CV. If this role isn't relevant for you but you know someone who could be a good fit, referrals are very welcome.

Thomas Carrillo Beeck

Let op: vacaturefraude

Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding:

• Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN).
• Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website.

Important: job fraud

Unfortunately, job fraud is becoming more common. Beware of such scams:

• We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.
• If you're unsure whether a vacancy or contact person is legitimate, please reach out to us directly using the official contact details on our website.

• Strong experience as a Lead IT/CRM Consultant within enterprise environments
• Proven expertise in SAP CRM 7.0 and SAP S/4HANA Customer Management/Service
• Solidhands-on experience with:

• WebUI & WebClient UI
• Interaction Center
• UI Component Workbench
• BOL/GenIL programming

• Experience with SAP CRM on-premise; SAP CX knowledge is a strong plus
• SAP IS-U experience, combining business insight with analytical thinking
• Leadership mindset with a collaborative, innovative, and pragmatic approach

Helaas komt vacaturefraude steeds vaker voor. We waarschuwen je voor mogelijke misleiding: * Wij zullen nooit via WhatsApp of in een videogesprek vragen om jouw persoonlijke gegevens (zoals een kopie van je ID, bankgegevens of BSN). * Twijfel je over de echtheid van een vacature of contactpersoon? Neem dan altijd rechtstreeks contact met ons op via de officiële contactgegevens op onze website. Important: job fraud Unfortunately, job fraud is becoming more common. Beware of such scams: * We will never ask for personal information (such as a copy of your ID, bank details, or social security number) via WhatsApp or during a video call.