Power BI Specialist

We are seeking an experienced Power BI specialist to support and optimise a large-scale reporting environment. The role will focus on enhancing core reporting, supporting a modernised Power BI setup (PoV/PoC), and improving visibility across IT operations., * Design, develop, and optimise Power BI reports across a complex reporting estate

• Support creation of Proof of Value (PoV) / Proof of Concept (PoC) for new Power BI setup
• Enhance reporting to improve business visibility of IT activities
• Work with service requests, tickets, and reporting via JIRA
• Support major incident and problem management reporting
• Contribute to reducing incidents through improved reporting insights
• Deliver cross-training to global users (UK, Singapore, New York)
• Collaborate within ITSM / ITIL frameworks (incident & lifecycle management)

• Expert-level Power BI development and reporting experience

• Strong experience working with large, complex reporting environments

• Hands-on experience with JIRA (essential)

• Solid understanding of ITSM / ITIL processes (incident & problem management)

• Ability to translate data into actionable insights and reporting improvements

• Experience supporting global teams and delivering training

• Additional Information

• Remote-first role with occasional London-based meetings

• Automation is not a current focus-core reporting expertise is key

• Immediate start preferred