Junior IT Technician

We are looking for an exemplary candidate to join our busy Head Office I.T. Department. Your main responsibility will be demonstrating exceptional attention to detail & strong analytical skills. You will also provide integral support to employees across the business with their I.T. needs. We are looking for a candidate with excellent time management and organisational skills who can consistently deliver outstanding I.T. support.

Responsibilities

· Resolving I.T. queries and issues faced by employees as swiftly as possible to reduce impact on the business, liaising and troubleshooting with I.T. support companies where required, escalating more complicated issues

· Adheres to monthly allocated support hours from external I.T. support company, requesting mid-monthly updates to accurately monitor this

· On-site visits across UK locations where applicable

· Assists with the implementation, installation and/or change of software systems and assisting with the training of company employees in respect of I.T. systems/software

· Supports with the implementation of general company policies and procedures, assisting with the management of changes to business operations or processes, keeping I.T. policies up to date

· Successfully implements company IT project tasks as detailed by Management

· Assists with I.T budget management to effectively control budget & spend

• Minimum 2 years' experience in a similar role essential, * Excellent attention to detail & strong work ethic
• A methodical and logistical approach to all tasks
• A born communicator who builds meaningful working relationships
• A 'nothing is too much trouble' attitude in their supporting role
• Personal accountability and ownership of workload
• Embraces a culture where we work 'as a family', * IT support: 2 years (required)

· Starting salary £26,000 negotiable depending on experience

· Full time office-based role, Monday to Friday 9 am - 5 pm

· 12-month fixed term contract

· Casual dress

· Staff discount

· Workplace pension

· 20 days holiday plus bank holidays

· Company social events

After 6 months

· Monthly sales related bonus scheme

· Company sick pay

· Company Health Care Cash Plan

· Employee Assistant Program dedicated to employee well-being

· Refer a Friend Scheme

· Cycle to work scheme

· Birthday off

Data protection statement, Job Types: Full-time, Fixed term contract Contract length: 12 months

Pay: From £26,000.00 per year

Benefits:

• Casual dress
• Company pension
• Cycle to work scheme
• Employee discount
• Health & wellbeing programme
• Referral programme
• Sick pay

We form part of the world renowned Aderans Group founded in 1968 with operations across Asia, America and Europe. The Aderans Group is a global leading provider of total hair loss solutions and at the forefront of research and development in the market, providing the latest most advanced innovations in hair replacement technology. With 7 retail salons nationwide, 800 wholesale customers and a successful e-commerce we are one of the leading suppliers and specialists in total hair solution in the UK Through the sheer dedication and understanding on hair, beauty and health we strive to make customers look and feel their best. Our motto - to fill the globe with smiles.