GCP Service Ops Engineer, Manager, Cloud Managed Services, Solutions Operate, Technology

• Develop and maintain GCP automation scripts and templates.
• Provide technical guidance and support to clients on GCP-related issues.
• Collaborate with other teams to deliver high-quality solutions to clients.
• Develop and maintain technical documentation related to GCP environments.
• Implement and manage GCP security and compliance solutions.

• Proven experience in GCP Infrastructure administration and management.
• Experience and strong knowledge of GCP infrastructure and services, including serverless architectures, VMs, networking, storage, and security.
• Strong knowledge of GCP services and applications.
• Experience with GCP networking, including virtual networks, subnets, network security groups, and network services such as Cloud Interconnect, gateways, and Load Balancers.
• Experience in implementing and managing GCP security and compliance solutions.
• Experience in developing and maintaining GCP automation scripts and templates.
• Strong problem-solving and troubleshooting skills.
• Ability to communicate technical challenges clearly and represent solutions back to the client.
• Strong Python skills for scripting automation, tooling, or improving efficiency.
• Experience with DevOps, including Kanban/Jira/ADO Boards, Repos, and Pipelines.
• Experience with CI/CD automation.
• Understanding cloud security and compliance best practices.
• Experience working with an ITSM toolset, such as ServiceNow.

Desirable

• Good knowledge of Linux administration and management.
• Relevant GCP certifications (e.g., Cloud Digital Leader, Associate Cloud Engineer, DevOps Engineer, Security Engineer) are a plus.
• ITILv4 Foundation certification
• Willingness to participate in on-call rota to cover 24x7

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