CTO
Role details
Job location
Tech stack
Job description
Reporting directly to the CEO, the CTO is accountable for defining and delivering Wilmington's technology vision, ensuring it underpins our strategic ambitions and accelerates transformation across the group.
You will operate as a trusted executive leader, shaping corporate strategy, guiding investment decisions, and ensuring technology enables innovation, scalability, and sustainable growth. This role blends strategic leadership with hands-on influence, setting direction while ensuring delivery excellence.
You will be responsible for:
- Leading the delivery of a modern, composable architecture across proprietary platforms, cloud infrastructure (AWS, Azure, GCP), CI/CD pipelines, and core business systems such as Salesforce
- Ensuring technology scalability and integration capability to support ongoing acquisitions and rapid business growth
- Building, inspiring, and leading a high-performing, future-focused technology function spanning Engineering, Architecture, Data, and Systems
- Embedding a culture of technical excellence, learning, accountability, and continuous improvement
- Championing Agile and product-led delivery models that drive measurable business outcomes
- Defining and executing an ambitious AI strategy, unlocking value from LLMs and emerging technologies while ensuring governance, ethics, and IP protection
- Designing and overseeing an internal AI operations platform that integrates enterprise systems, automation workflows, and data assets
- Establishing robust AI governance frameworks aligned with regulatory expectations and industry best practice
- Driving AI-assisted development approaches to significantly enhance productivity, quality, and speed-to-market
- Managing strategic technology partnerships and vendors to maximise value, innovation, and performance
- Setting enterprise-wide technical standards to ensure consistency, resilience, and long-term sustainability
- Improving operational efficiency, availability, and performance across infrastructure and services
- Supporting strategic planning, financial oversight, and investment business cases at executive level
- Leading technology input into product and platform roadmaps aligned to business-unit priorities
- Acting as a visible, credible technology leader both internally and externally, representing Wilmington's vision and capability
What's the Best Thing About This Role?
You will define and deliver the technology vision for a business in the midst of meaningful, purposeful transformation.
With strong board-level sponsorship and a broad mandate for change, this role offers genuine freedom to innovate.
You will shape how Wilmington competes in an increasingly AI-driven and regulated world building platforms, products, and capabilities that truly differentiate us and create long-term value.
What's the Most Challenging Thing About This Role?
The challenge lies in balancing ambition with pragmatism.
You will need to unlock innovation and transformation while maximising the value of existing platforms, teams, and investments.
At the same time, you will be navigating rapid technological change (particularly in AI) while maintaining stability, governance, and trust across a complex and regulated environment.
Requirements
To be successful in this role, you must have / be:
- Deep expertise in cloud architecture (AWS, Azure, or GCP), including large-scale, resilient system design and frameworks such as Well-Architected, with the ability to clearly communicate complex concepts to non-technical stakeholders
- Strong experience in Enterprise Architecture, solution design, and delivering complex technology transformations at scale
- Proven capability in modern engineering practices, including containerisation, CI/CD pipelines, Agile delivery, and code quality tooling
- Strong understanding of data platforms, visualisation, and product management principles, translating market and technology trends into compelling roadmaps
- Experience with CRM platforms (Salesforce and/or Dynamics 365), e-learning platforms, and data-led or information services environments
- Demonstrable success leading M&A technology integration, from due diligence through to post-acquisition execution
- Strong research orientation with a passion for identifying, assessing, and embedding emerging technologies
- Extensive experience (10+ years) in senior technology leadership roles within digitally enabled, platform-driven, or media-led environments
- Hands-on experience with AI and LLM platforms (e.g. Claude, GPT), including an understanding of capabilities, trade-offs, and enterprise adoption
- Working knowledge of Model Context Protocol (MCP) and agentic AI architectures, with experience integrating AI securely and at scale
- Practical experience in enterprise AI governance, prompt engineering, and deployment approaches (including RAG, fine-tuning considerations, and risk mitigation)
- Experience leveraging AI-assisted development tools (e.g. GitHub Copilot, Claude Code) to materially improve engineering productivity and delivery outcomes
We know it's not a skill, but the successful candidate must have permission to work in the role's location by the start of their employment.
Benefits & conditions
What We Can Offer You: 30 Days Annual Leave, 20% share package, Additional Holiday Purchase, Hybrid Working, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work Scheme, Discount Vouchers and Access to Wellbeing Resources
Why Do We Want You?
We are seeking a bold, visionary, and hands-on Chief Technology Officer to lead Wilmington Plc's technology strategy at a defining moment in our journey.
Wilmington is undergoing a significant evolution, repositioning itself as a RegTech Business Services platform. Technology is no longer a support function, it is the engine that will drive our growth, differentiation, and long-term success.
This role exists because we are serious about transformation.
