IT Deployment Technician

The IT Deployment Technician will be responsible for on-site installation, configuration, and replacement of end-user computing devices as part of a structured technology refresh programme. The role requires strong technical capability, excellent customer interaction skills, and the ability to follow controlled processes within secure environments. SC Clearance is mandatory., On-Site Deployment Activities

• Attend the site at the scheduled time and check in with the buyer's site contact and the central project team.
• Provide valid photo ID upon arrival to meet site security requirements.
• Assess access routes and the secure storage area where new equipment will be held (dependency D-010).
• Locate devices scheduled for replacement using floor plans and location data provided by the buyer (dependency D-010).
• Unbox new devices and transport them safely to deployment locations.
• Remove charging cabinet panels, extract existing laptop PSUs and laptops, and move legacy equipment to secure storage.
• Relocate existing charging cabinets where required, with support from the buyer.
• Install new laptop PSUs, configure laptops, connect to Wi-Fi, and place devices into charging cabinets.
• Disconnect peripherals from legacy AIO devices, remove monitors from arms, and move legacy equipment to secure storage.
• Assemble and position new laptop and monitor setups, reconnect peripherals, log in, and connect to Wi-Fi.
• Invite the buyer's site contact to test device functionality and support resolution of any physical or hardware issues.
• Update Inventox with asset details and deployment status for both new and legacy devices.
• Move all legacy devices to the designated secure storage area for future collection.
• Obtain site sign-off, notify the central project team, and complete site checkout procedures.

• Active SC Clearance (Security Check) - mandatory for site access.
• Proven experience in IT hardware deployment, field engineering, or desktop support.
• Strong understanding of end-user devices, peripherals, charging cabinets, and laptop PSU installation.
• Ability to follow structured deployment processes and maintain accurate documentation.
• Competence in Wi-Fi connectivity, device login, and basic configuration tasks.
• Comfortable handling physical equipment, including lifting, moving, and relocating devices.
• Excellent communication skills and ability to work collaboratively with buyer site contacts and project teams.
• Strong attention to detail, particularly in asset management and record-keeping.