User Experience Expert

• at least 5 years of specific expertise with Figma (min. competence level 4)
• at least 5 years of specific expertise with Adobe Photoshop and Illustrator
• at least 8 years of specific expertise with Accessibility standards
• at least 10 years of specific expertise with User-centered design

Level of education corresponding to Level 7 of the European Qualification Framework which typically corresponds to a master degree of 5 years.

Following skills and knowledge are required for the performance of the above listed tasks:

• Experience as a UX consultant, UX researcher, Digital communicator or equivalent * Experience with responsive design for web-application * A portfolio that shows the ability to work across various industries * Experience with Design tools such as Figma, Invision * Knowledge of high-fidelity prototyping, wireframing, interaction flows and information architecture* Experience with usability audits and usability testing * Experience with accessibility tools such as NVDA, WAVE is an asset * Experience with WCAG 2.1 and WCAG 2.2 * Experience with web technologies and standards (e.g. HTML, XML, CSS, SEO, web analytics) * Knowledge of Drupal (10x, 11x) and PHP is an asset * Experience with modern JavaScript framework (React, Vue) is an asset * Knowledge of Europa Component Library (ECL) is an asset * Knowledge of GIT * Experience with of Atlassian tools (Jira, Confluence, Bitbucket) * Knowledge of Jenkins CI/CD tool * Knowledge of agile development principles * Ability to apply high quality standards and work towards deadlines * Analysis and problem-solving skills * Very good communications skills, both verbal (e.g.: presentations, seminars, etc.), and written (e.g.: reports, articles, etc.) * Develop trusted relationships with business managers to help them integrate user experience capabilities as a strategic asset * Capability to write clear and structured documents. * Knowledge of the Commission's Erasmus+ programme is an asset * Knowledge of the Commission's European Solidarity Corps programme and its programme guide is an asset. * Knowledge of the following tools: MS Teams, Signal

Following certificates & standards are required for the performance of tasks:

• User-Centered Design (UCD) principles
• UX Research methodologies (User interviews, Persona, Journey mapping, Usability tests)
• Participatory Design practices (Design Sprints, UX Workshops)
• UX Prototyping Standards (Figma, Adobe XD, Sketch)
• Usability and Accessibility Standards (WCAG 2.1, WCAG 2.2)