Cloud and AI CSA
Role details
Job location
Tech stack
Job description
We're seeking a Cloud Solution Architect (CSA) with deep expertise across Azure workloads, including AI, Infrastructure, who is passionate about solving complex challenges and helping enterprise customers accelerate their digital transformation. In this senior, customer-facing role, you'll lead strategic technical engagements, advise C-level executives, and partner with Customer Success Leaders to shape and execute cloud strategies that drive innovation and business value. You'll guide customers through architecture design, deployment, and operational excellence, helping them scale AI solutions, modernize applications, and optimize infrastructure on Microsoft Azure. This is an opportunity to make a meaningful impact by enabling customers to realize the full potential of the cloud., * Build trusted relationships with IT Executives and business leaders to shape their Cloud and AI strategy, acting as a technical advisor and champion for their success.
- Identify the business priorities of customer decision-makers to ensure that your activities and recommendations are relevant to their needs.
- Actively promote strategic initiatives that support the success of the customer project while consistently engaging in risk mitigation efforts.
- Lead architectural design sessions and guide the implementation of secure, scalable, and resilient solutions using Microsoft's best practices and frameworks like CAF and WAF.
Requirements
Do you have experience in SQL?, * Microsoft Foundry Azure OpenAI Service for deploying GPT models, embeddings, and prompt engineering.
- Azure AI Services for integrating vision, speech, and language capabilities.
- AI Search Azure Machine Learning for model lifecycle management, including: Training, deployment, and monitoring.
- GenAI Ops and its components DevOps DevSecOps MLOps for CI/CD pipelines and automated retraining.
- LLMOps Evaluations Red Teaming *Plus to have Experience in Agent Framework or similar LangChain, LangGraph, Semanic Kernel, AutoGen, LamaIndex
- Knowledge of specific platforms for GenAIOps implementation: AzureDevOps, Github or similar Data Platforms: Azure Cosmos DB and Azure SQL for AI-driven applications.
- Experience in AI/ML engineering and end-to-end lifecycle managemen
- Experience with Azure AI Services / Azure OpenAI
About the company
Mission:
We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.
About Concentrix:
We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!
Company Overview:
In a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.
