Microsoft 365 Infrastructure Engineer
Role details
Job location
Tech stack
Job description
A typical day as a Microsoft 365 Infrastructure Engineer is about keeping the tools thousands of people use every day reliable and easy to work with. You'll be looking after Microsoft 365 services like Outlook, Teams and OneDrive, rolling out updates, fixing issues and improving how everything fits together. Some days you'll be working on Windows 11 and Intune policies, packaging and testing apps, or updating Adobe software.
You'll also support specialist assistive technology, collaborate with Microsoft and suppliers and help deliver changes like new Outlook features, all while making sure services stay stable and resilient. You work closely with other engineers in a product team, owning your services end to end and helping shape how Microsoft 365 runs across the department.
Requirements
- Demonstrable expertise in administering and configuring Microsoft 365 services, alongside advanced experience in Windows 11 configuration, policy management, and enterprise scale deployment.
- Experience in deployment and evergreen update of the Microsoft 365 Apps for enterprise (Office) and its integration with Exchange, SharePoint, Teams and OneDrive.
- Experience in administration, deployment and update of Adobe products and services.
- Experience with Microsoft Endpoint Configuration Manager and Microsoft Intune.
- Knowledge of Application Packaging, Software Testing and Assistive Technologies.
- Knowledge of ITIL service Management, specifically Change Management and Problem Management., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.
Benefits & conditions
Pay up to £52,442, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance., Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
Pay: We offer competitive pay of up to £52,442.
Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth over £12,000 per year.
Holidays: A generous leave package starting at 26 days rising to 31 days over time.
You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
We have a broad benefits package built around your work-life balance which includes:
- Flexible working including flexible hours and flex-friendly policies
- Time off volunteering and charitable giving
- Bring your authentic self to work with 'I Can Be Me in DWP'
- Discounts and savings on shopping, fun days out and more
- Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference
- Professional development, coaching, mentoring and career progression opportunities.
And we have an award-winning environment and culture:
- DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards
- Diverse and Inclusive Leadership at Digital Leaders Awards 2024
- Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025
- Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards
